Human Resources, Senior Manager

Thistle Farms•Nashville, TN

3d•$60,000 - $82,000•Onsite

About The Position

Thistle Farms is a nonprofit social enterprise dedicated to helping women survivors of trafficking, prostitution, and addiction heal and thrive. Through a two-year residential program, social enterprise employment, and a national network of sister programs, Thistle Farms exists to light the way home for women who have experienced significant trauma. Our work is rooted in the belief that love is the most powerful force for change, and our culture reflects our core values: Lead with Love, Grace in Growth, Radical Hospitality, We Are Stronger Together, and Quality Matters. The Senior Manager of Human Resources plays a critical role in stewarding this mission internally by ensuring that our people systems are strong, compliant, and supportive of a trauma-informed workplace. This leader oversees the operational execution of the complete employee lifecycle at Thistle Farms, including talent acquisition support, onboarding, payroll data governance, performance management processes, benefits administration, compliance execution, and offboarding. This role ensures that HR systems operate consistently, compliantly, and efficiently while partnering closely with the Director of People & Culture on strategic workforce planning and high-risk employment matters. The Senior Manager is responsible for the day-to-day administration and implementation of HR policies and processes across all jurisdictions in which the organization operates.

Requirements

5–7 years progressive HR leadership or senior generalist experience
Demonstrated experience overseeing payroll governance and HRIS systems (Paycom preferred)
Strong working knowledge of ADA, FMLA, DOL wage and hour regulations, OSHA standards, and multi-state employment compliance
Experience supporting year-end payroll and benefits reporting processes
Strong analytical, organizational, and communication skills
Strong experience with Microsoft 360
High emotional intelligence and sound judgment in employee relations matters
Prolonged periods of sitting and working on a computer
Ability to attend in-person meetings and trainings as required
Ability to navigate office and program facilities as needed

Nice To Haves

SHRM-CP or similar certification preferred
Ability to lift up to 15–25 pounds occasionally

Responsibilities

Employee Lifecycle Leadership Directly oversee and execute all stages of the employee lifecycle from recruitment through separation
Ensure HR systems are implemented consistently across departments
Maintain documentation integrity and compliance standards
Talent Planning & Recruitment Support leadership with workforce planning processes
Ensure compliant hiring and classification practices
Maintain accurate job descriptions and pay grade documentation
Ensure compliance with FLSA and applicable wage and hour laws
Onboarding & Integration Manage onboarding systems and employment documentation compliance
Ensure I-9 documentation and employment eligibility requirements are met
Maintain required policy acknowledgments and personnel file accuracy
Oversee benefits enrollment coordination and new hire orientation processes
Payroll Oversight & HRIS Governance Oversee payroll data accuracy in partnership with Finance
Review and approve payroll-related personnel changes
Ensure proper exempt/non-exempt classifications under DOL regulations
Monitor PTO and leave accrual accuracy
Maintain payroll documentation and audit readiness
Year-End Reporting & Regulatory Compliance Partner with Finance to support year-end payroll reconciliation
Ensure ACA eligibility tracking accuracy
Support payroll-related audit documentation requests
Maintain compliance documentation for benefits programs (401k, Section 125, COBRA, etc.)
Employment Law & Multi-State Compliance Ensure compliance with ADA, FMLA, DOL wage and hour regulations, OSHA standards, and all applicable federal, state, and local employment laws
Administer interactive ADA accommodation processes
Manage FMLA eligibility determinations, documentation, and tracking
Maintain OSHA recordkeeping and workplace safety documentation compliance
Monitor multi-state employment law requirements and recommend policy updates
Performance Management & Employee Relations Conduct workplace investigations, escalating complex investigation to the Director
Coach managers on routine performance management and corrective action processes
Prepare documentation for disciplinary actions and terminations
Promote equitable and trauma-informed management practices
Total Rewards & Retention Administration Administer benefits programs and support open enrollment logistics
Support compensation band documentation and pay alignment processes
Monitor retention data and workforce metrics
Provide reporting insights to the Director of People & Culture
Separation & Offboarding Oversee termination processes and final pay compliance
Conduct exit interviews and summarize trends
Track turnover metrics and provide retention insights
Strategic Partnership with Director of People & Culture Provide operational reporting on compliance, payroll accuracy, and retention trends
Escalate complex investigations, high-risk terminations, and policy exceptions
Support execution of compensation philosophy and workforce planning initiatives
Assist with regulatory monitoring and policy updates