About the position
The HVAC Lead Install Technician is responsible for overseeing the installation, upgrade, and replacement of HVAC systems in residential properties. This role involves leading a team of technicians to ensure high-quality and efficient service delivery. The Lead Install Technician handles complex installations, provides technical expertise, and ensures compliance with industry standards and safety regulations. They are also responsible for customer interactions, resolving issues, and ensuring customer satisfaction. Additionally, the Lead Install Technician maintains a clean and organized work environment, manages inventory and tools, and contributes to team training and development.
Responsibilities
- Install, upgrade, and/or replace HVAC systems in residential homes with precision.
- Cut, thread, and connect pipes (copper or PVC) and handle high and low voltage wiring.
- Train and mentor Install Helpers on job sites and in the shop, enhancing their skills and knowledge.
- Deliver exceptional customer service and communicate effectively with homeowners.
- Handle physical tasks, including lifting, bending, and moving objects weighing over 50 pounds.
- Maintain tools, parts, and the vehicle in an organized and clean condition.
- Perform work safely at heights, in tight spaces (e.g., attics), and under various weather conditions (extreme heat or cold).
- Ensure adherence to appliance standards, the Occupational Health and Safety Act, and service standards.
- Additional duties as assigned.
Requirements
- 1+ year of HVAC experience, ideally within the residential market, showcasing hands-on technical skills.
- Valid Driver’s License with a minimum of three years of experience.
- Holds valid EPA certification for compliance with environmental regulations.
- Possesses advanced troubleshooting and critical thinking skills to resolve complex HVAC issues.
- Demonstrates a proactive and enthusiastic approach with a strong commitment to delivering high-quality work.
- Prioritizes exceptional customer service and effectively addresses client needs and concerns.
- Capable of interacting professionally with individuals at all levels within the organization.
- Flexible and innovative, thriving in dynamic environments and collaborating well with others.
Benefits
- Reliable, Year-Round Work
- Weekly Paychecks
- Paid Time Off and Paid Holidays
- Comprehensive Medical, Dental and Vision Benefits
- Health savings accounting
- Flexible spending account
- Growth Opportunities
- Employee discounts
- Company paid short term life insurance
- Life insurance
- Company vehicle
