HVAC Operations Manager

ARS-Rescue Rooter•San Diego, CA

1d•$130,000 - $150,000

About The Position

ARS/Rescue Rooter is part of a national service leader, and we have an exciting career opportunity for an ambitious, team-oriented professional who is interested in joining our team as an HVAC Operations Manager. You will be responsible for the supervision of residential HVAC Technicians and Installers to effectively provide service, repair, and installation for customers.

Requirements

High School diploma or general education degree (GED)
Experience and technical knowledge in residential HVAC – both service and installation.
Knowledge and understanding of CA codes and compliance
Experience in managing, training and driving on HVAC expected KPI’s
Proven track record and prior service management experience
Strong computer and mathematical skills required
Excellent negotiation, communication and presentation skills
Understanding of a P&L statement and budgeting
Ability to understand the effects of economic, financial and market conditions on the business
Able to operate in a dynamic, fast-paced environment and adapt to a changing environment
Ability to think both strategically and execute against day-to-day objectives
Must have a valid driver's license and ability to pass criminal background check and drug screen

Responsibilities

Supervise and delegate employees, which includes assisting in hiring, training, scheduling of employees, setting work priorities, conducting staff meetings, counseling and evaluating performance and supervising work assignments to ensure effective operations
Coach and motivate team to work at their maximum productivity; coaches, trains and develops Technicians and Installers to increase work and skills
Provide technical support to the field via phone, Microsoft Teams and job sites
Review and audits paperwork daily; ensures that all equipment is in proper operating condition, to include maintaining high quality appearance of vehicles and equipment
Resolve customer issues and complaints to ensure customer satisfaction
Assist the general manager with data collection and report preparation
Review payroll records to ensure employees are paid properly

Benefits

$130,000 - $150,000 base salary
Annual bonus opportunity
Company vehicle with fuel card, laptop and cell phone
Comprehensive benefits package including medical, dental, vision & life insurance
401(k) plan with company match
13 days paid time off and 8 paid holidays
Quality, comprehensive training programs
Opportunities for advancement
Discount Programs with our partnered accounts (Childcare, personal cell phone, etc.)
Opportunity to give back to your community through partnership with St. Jude Children’s Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More!