HVAC Operations Manager

The Blue Collar Recruiter • Huber Heights, OH

13h • $80,000 - $120,000

About The Position

We are seeking an experienced HVAC Operations Manager to lead and scale a residential and light commercial division. This is a true leadership role with full responsibility for day-to-day operational performance across service, maintenance, and install operations. This position is designed for someone who wants to own outcomes, drive performance, and build a disciplined, profitable division — not just manage a schedule. You will be accountable for operational standards, financial performance, technician development, and long-term divisional growth. The current team includes four technicians capable of handling both service and install, along with one install helper. There are plans to add an additional technician in the near term, making this a strong growth opportunity for the right leader. This position is approximately 85% operational and business-focused , with about 15% technical involvement . You must have strong HVAC technical proficiency and credibility in the field — including the ability to quote jobs, support technicians, and assist with training when needed. However, this is not a primary wrench-turning role. The focus is on leadership, performance management, operational systems, and financial accountability. You should fully understand the technical side of HVAC, while leading from a strategic and operational standpoint.

Requirements

• 7+ years of HVAC experience (strong service and install background required)
• Demonstrated leadership experience with technicians
• Strong diagnostic credibility and technical respect in the field
• Ability to quote work and support technical training
• Understanding of residential replacement sales and margin fundamentals
• EPA certification required
• Valid driver’s license

Nice To Haves

• Experience with ServiceTitan, FieldEdge, or similar platforms preferred
• State license preferred

Responsibilities

• Lead and develop a growing team of HVAC technicians
• Drive productivity, accountability, and professionalism in the field
• Improve scheduling efficiency and reduce callbacks
• Elevate workmanship standards and overall customer experience
• Oversee residential service and replacement operations
• Improve install quality, labor efficiency, and gross margins
• Increase close rates and average ticket performance
• Coordinate light commercial and rooftop work
• Own divisional revenue and profitability
• Monitor job costing, labor efficiency, and margin performance
• Identify operational gaps and implement improvement strategies
• Contribute to pricing discipline and operational systems
• Recruit, onboard, and mentor technicians
• Conduct performance reviews and coaching conversations
• Build a performance-driven, accountable culture

Benefits

• Health insurance
• Paid time off
• Company vehicle or vehicle stipend
• 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed