IAM Technical Implementation Manager

SteerBridge • Washington, DC

9d • $135,000 - $145,000

About The Position

SteerBridge Strategies is a modern technology company delivering innovative, mission‑focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial‑grade capabilities that accelerate operational effectiveness and drive measurable mission success.
At the core of SteerBridge is our people—especially the veterans whose leadership, problem‑solving mindset, and commitment to excellence elevate every project we support. We don’t simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve.

As a Help Desk Technical Manager, you will support the program through cross-functional collaboration, analysis, and operational execution. You will contribute to risk identification, issue resolution, and coordination efforts across technical and non-technical teams. Your role helps ensure alignment with program goals, supports timely decision-making, and maintains continuity of complex program activities. You will deliver structured communication, documentation, and stakeholder engagement to advance EHR modernization outcomes.

Requirements

• Strong communication and collaboration skills
• Ability to analyze information and support decision-making
• Experience with documentation and reporting
• Ability to work with cross-functional teams in a dynamic environment
• Proficiency with productivity and tracking tools
• Strong leadership skills

Nice To Haves

• Experience supporting Client or other federal programs
• Knowledge of Millennium EHR systems or healthcare IT
• Background in IAM, agile dev, cybersecurity, data, testing, or operations

Responsibilities

• Coordinate with technical and functional teams to support program objectives
• Identify risks, issues, and dependencies and support mitigation activities
• Prepare documentation, reports, and briefings for leadership
• Support cross-team collaboration and stakeholder engagement
• Maintain tracking of tasks, action items, and project progress
• Assist in troubleshooting and issue resolution across assigned domains
• Provide systems design across a variety of complex IAM integrations.
• Conduct troubleshooting, validation, and root-cause analysis.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life Insurance
• 401(k) Retirement Plan with matching
• Paid Time Off
• Paid Federal Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level