Imaging Support Associate
About The Position
By growing in every aspect of patient experience and quality, Catholic Health is becoming the most preferred choice on Long Island. From the bedside to the exam room to training and safety and every human moment in between — we’re dedicated to providing better care for our communities. Every patient. Every moment. That’s what it means to be dedicated to better. A member of Catholic Health, Good Samaritan University Hospital, is a non-profit 537- bed (including 100 nursing home beds) teaching hospital and a member of Catholic Health. With almost 900 physicians on staff, and a level I Trauma Center, we care for well over 100,000 patients annually across the south shore of Long Island. Our reputation for excellence is built on great choices and empowered leadership, and fosters a team that is focused on evidence based practice, continual learning and exceptional quality of care.
Requirements
- High school diploma or equivalent
- Strong computer skills; proficiency with Microsoft Word and Excel
- Excellent communication and customer service skills
- Strong organizational skills and ability to multitask in a fast-paced environment
Nice To Haves
- Previous healthcare or professional office experience preferred
- Experience with EPIC or other EMR systems preferred
Responsibilities
- Greet and assist patients; escort patients to exam areas and help with exam preparation as needed
- Answer phones professionally and route calls/messages appropriately
- Schedule radiology appointments across all imaging modalities
- Register patients, verify information, collect copayments, and distribute paperwork
- Communicate with physician offices regarding scheduling and reports
- Maintain, scan, and organize patient records in the EMR (EPIC)
- Retrieve, print, fax, and distribute imaging reports for physicians, patients, and legal requests
- Burn and import imaging discs as requested
- Collect and process fees for legal requests when applicable
- Perform general clerical and administrative duties, including filing, data entry, and appointment confirmation
- Assist with department supply distribution
- Participate in performance improvement initiatives
Benefits
- generous benefits packages
- generous tuition assistance
- a defined benefit pension plan
- a culture that supports professional and educational growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
