Imaging Support Specialist (Registration)

UPMC • Pittsburgh, PA

3d

About The Position

This role will locally rotate UPMC campuses and shifts (day & evening)
Purpose:
Provides clerical support to the Imaging Services Department.

Requirements

• High school diploma or equivalent required.
• Act 31 Child Abuse Reporting with renewal
• Act 33 with renewal
• Act 34 with renewal
• Act 73 FBI Clearance with renewal

Nice To Haves

• Business training preferred, including typing and filing.
• Familiarity with anatomical and medical terminology preferred.

Responsibilities

• Answers telephone with appropriate greeting stating the name of the department and identifying oneself.
• Faxes information both on the copier and through the RIS.
• Conducts appointment reminders calls in a pleasant and courteous manner.
• Transfers calls to the appropriate department or person and documents and conveys messages as needed.
• Provides support to the radiologist by calling preliminary reports or obtaining information requested by the radiologist.
• Manages stat exams by obtaining report and forwarding or calling the results to the appropriate physician.
• Places orders for film and CD printing of exams.
• Documents film sign-outs in RIS.
• Verifies CDs are burnt appropriately for distributing to patients.
• Checks patient identification when releasing films or CDs.
• Obtains the patient release and packages exams that need to be mailed.
• Downloads CDs from outside facilities.
• Verifies patient identification using at least 2 patient identifiers.
• Places correct wrist band on patient.
• Uses RIS to verify the correct input of ordering physician and location and correct exam ordered.
• Confirms accurate visit number is populated for that day of service.
• Arrives patient uses the tracking screen.
• Prepares registration paperwork and wrist bands for the follow day.
• Enters accurate orders for x-ray exams.
• Contacts physician offices for orders when not available at the time of reception.
• Uses PACS to obtain both reports and exam information.
• Uses proper verbiage established to collect co-payment per policy and protocol.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED