Implementation Analyst-Provider Compensation

Hallmark - Healthcare Workforce Technology•Dallas, TX

13h•Hybrid

About The Position

Hallmark Healthcare Solutions, Inc (HHCS) is seeking an Implementation Analyst to join the team to effectively provide guidance, support, and analytics to our Provider Compensation team. This role is instrumental in supporting the implementation team to ensure our clients success during the usage of the product. Job Description Understand the complete provider compensation solution. Understand the client requirements, identify the system dependencies to ensure the project critical decisions are taken ahead of time. Document the business, functional, technical requirements and ensure the project’s scope is accurately defined & mapped per discovery sessions. Coordinate with the necessary internal resources to successfully complete the scope of work on time and with Quality. Assist project manager where needed to gather documents, verify/analyze data, conduct discovery sessions, draft scoping document, configuration of the solution based on client scope, and assist with system validation. Work with the implementation team to understand and build compensation models specific to the client needs. Conduct elaborate knowledge transfer sessions to pass on the complete client business requirements with all necessary documents to the technical team. Manage customers with minimum supervision, deal with ambiguity, and maintain tight timelines/priorities in a highly professional manner. Capability to multitask and work in a fast-paced environment. Ability to handle high volume of work including managing multiple projects at the same time. Design the roll out approach including complete testing and training schedules and communicate with the client. Evaluate and implement ways to improve system performance. Assist clients during the transitioning and post Go-live stabilization period. · Address production issues in a timely manner. Track project status to identify risks if any and mitigate them early to prevent any unnecessary changes or delay. · Perform user acceptance testing of the client platform and evaluate the results to identify any defects and/or variances from functional, operational and performance requirements. · Prepare user testing logs for final Go-Live client confirmation.

Requirements

5+ years of experience in the Healthcare industry
3+ years of experience in provider compensation role; preferably working on an implementation team
Experience working with a project manager to gather documents, verify/analyze data, conduct discovery sessions, draft scoping document, configuration of the solution based on client scope, and assist with system validation
Fluent in MS Project, Excel, PowerPoint and Word tools
Strong understanding of Provider Compensation Methodologies
Attention to detail, strong analytical skills and ability to effectively operate with high energy and flexibility in a fast-paced, constantly evolving team environment
Bachelor’s Degree preferred
MS Excel proficiency

Responsibilities

Understand the complete provider compensation solution.
Understand the client requirements, identify the system dependencies to ensure the project critical decisions are taken ahead of time.
Document the business, functional, technical requirements and ensure the project’s scope is accurately defined & mapped per discovery sessions.
Coordinate with the necessary internal resources to successfully complete the scope of work on time and with Quality.
Assist project manager where needed to gather documents, verify/analyze data, conduct discovery sessions, draft scoping document, configuration of the solution based on client scope, and assist with system validation.
Work with the implementation team to understand and build compensation models specific to the client needs.
Conduct elaborate knowledge transfer sessions to pass on the complete client business requirements with all necessary documents to the technical team.
Manage customers with minimum supervision, deal with ambiguity, and maintain tight timelines/priorities in a highly professional manner.
Capability to multitask and work in a fast-paced environment.
Ability to handle high volume of work including managing multiple projects at the same time.
Design the roll out approach including complete testing and training schedules and communicate with the client.
Evaluate and implement ways to improve system performance.
Assist clients during the transitioning and post Go-live stabilization period.
Address production issues in a timely manner.
Track project status to identify risks if any and mitigate them early to prevent any unnecessary changes or delay.
Perform user acceptance testing of the client platform and evaluate the results to identify any defects and/or variances from functional, operational and performance requirements.
Prepare user testing logs for final Go-Live client confirmation.