Implementation Consultant (Spanish or Portuguese Speaking)

Snyk • Boston, MA

1d

About The Position

Snyk is the leader in secure AI software development, helping millions of developers develop fast and stay secure as AI transforms how software is built. Our AI-native Developer Security Platform integrates seamlessly into development and security workflows, making it easy to find, fix, and prevent vulnerabilities — from code and dependencies to containers and cloud. Our mission is to empower every developer to innovate securely in the AI era — boosting productivity while reducing business risk. We’re not your average security company - we build Snyk on One Team, Care Deeply, Customer Centric, and Forward Thinking. It’s how we stay driven, supportive, and always one step ahead as AI reshapes our world. Why this role? You'll be a key member of the Customer Success team, joining a company experiencing explosive growth as you guide Snyk's customers to achieve resounding success with our Cloud Native Application Security Platform. This role is crucial for ensuring customers advance their security program by effectively implementing the Snyk platform. As a bilingual Implementation Consultant, you’ll play a key role in shaping how modern organizations build and secure software at scale in the LATAM region. You’ll join a collaborative, forward-thinking team and help drive our mission to embed security into every part of the AI-native development lifecycle.

Requirements

• 3+ years of technical consulting, SaaS software implementation, or customer-facing experience as a technical lead.
• Fluency in either Spanish or Portuguese
• Working knowledge of SDLC and DevOps methodologies.
• Proven ability to facilitate hands-on technical work and excellent client and project management skills.
• Experience with CI/CD and DevOps tools.
• Ability to clearly articulate complex technical issues and a demonstrated consultative and technical aptitude.
• Willingness to travel up to 15% of the time as the job requires.

Nice To Haves

• Have a degree in Computer Science with experience in programming.
• Bring experience as a technical account manager, project manager, solution architect, or sales engineer for AppSec, CI, or DevSecOps products and services.
• Hold a security certification such as CEH, CISSP, or CSSLP, or other.
• Have experience with enterprise-scale web development technologies and microservices.
• Have an interest in application security, and an understanding of the importance of a developer first approach.

Responsibilities

• Own project delivery from kick-off to closure for customer implementations, ensuring value is delivered.
• Lead calls in Spanish and/or Portuguese with key stakeholders to ensure timely delivery.
• Lead and manage multiple onboarding engagements simultaneously, facilitating customer outcomes across various teams.
• Manage and optimize the Snyk Onboarding practices.
• Communicate regularly with project stakeholders on status, schedule, and risk factors through each phase of implementation.
• Collaborate cross-functionally with Sales, Product Management, Engineering, and Support to accelerate customer onboarding.
• Represent the customers' technical requirements to internal and external stakeholders.

Benefits

• Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development
• Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers
• Health benefits, employee assistance plans, and annual wellness allowance
• Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level