Implementation Specialist

Imagine360

1d • Remote

About The Position

Complete and provide TPA implementation services for all new groups following conclusion of the initial sale. This includes the completion of all internal documentation with applicable required data gathered from the Implementation meeting, determining how enrollment and eligibility information will be provided for new clients, and verifying and clarifying all information leading to preparation of new plan administration and benefits design.
Position Location: 100% remote

Requirements

• High School Diploma or GED
• 5 or more years of healthcare insurance related experience
• To perform this job successfully, an individual must be able to maintain a high level of accuracy and attention to detail.
• It is important that an individual be able to speak effectively with other employees of Imagine360, brokers, clients, and vendors.
• Finally, an individual must be able to deal with problems and exercise sound judgment involving several competing priorities and variables within the parameters of department policy and guidelines.

Responsibilities

• Schedule and lead Implementation meetings with new clients.
• Coordinate with internal departments to verify products/vendors sold.
• Coordinate with Administration Department and Pharmacy vendors for eligibility and ID cards.
• Provide internal documentation of client's plan design/administrative plan to all internal parties.
• Coordinate client funding/billing with Accounting Department by obtaining bank worksheet, ACH Agreements from Client or banking representative for new clients.
• Schedule and chair internal departmental meetings to review new client plan design.
• Coordinate with internal parties to confirm correct loading of client benefits.
• Coordinate with Plan Document Analyst for completion of Plan Document for new clients.
• Coordinate with outside enrollment vendors and IT Department to communicate the information required to get enrollment transmitted to Imagine360 electronically for new clients.
• Coordinate the setup of any external vendors that are being implemented by the client.
• Periodic travel for internal team meetings as well as implementation meetings with brokers and clients.
• Perform other duties as assigned.
• Perform all tasks in accordance with HIPAA/PHI guidelines.

Benefits

• Multiple Health plan options
• Company paid employee premiums for disability and life insurance
• Parental Leave Policy
• 20 days PTO to start / 10 Paid Holidays
• Tuition reimbursement
• 401k Company contribution
• Company paid Short & Long term Disability plus Life Insurance
• Professional development initiatives / continuous learning opportunities
• Opportunities to participate in and support the company's diversity and inclusion initiatives

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED