Import Specialist I

A.N. Deringer, Inc. • Town of Champlain, NY

7d • $19 - $24

About The Position

This position will support a 4:00PM to 12:00PM Eastern Standard Time schedule.
At least one weekend day will be required. 

The primary responsibility of this position is to process and integrate customer
data, assisting with the movement of goods between international borders.

Requirements

• High School Diploma/GED
• Willing to work weekends

Nice To Haves

• Previous brokerage experience

Responsibilities

• Serves as the customer service liaison between the company and the customer(s)
• Resolves problems (i.e. billing, tracking shipments) and handles customer concerns. Builds relationships with customers
• Processes Customs and PGA (Participating Government Agency) entries for clearance of goods into the United States
• Has experience specific to client submission requirements and clearance of specific commodities
• Opens files, enters notes, information and document requests in corporate systems
• Reviews commercial invoice for proper information
• Reviews documentation or issues documents to meet government regulations and carrier regulations
• Convert and verify shipment weight, volume and foreign currency
• Sends information/document requests to company's employees, suppliers, service providers and/or U.S. government agencies as needed
• Communicates with specific offices, departments, and teams on all issues affecting customs brokerage
• Ensures compliance with regards to U.S. Government regulatory agencies such as FDA, EPA, USFWS, etc.
• Coordinates shipping details with U.S. forwarders, steamship lines, airlines, agents, etc.
• Maintains communication with customers, carriers and vendors
• Coordinates shipments from airline, ocean piers and CFS (container freight station) to customer/consignee destination
• Coordinates pick-ups and invoices files
• Stays up-to-date on regulations, laws, guidelines and Deringer requirements. Acts as a resource to internal and external clients.
• Handles accounting processes accurately and in a timely manner
• Ensures email and telephone calls are promptly and professionally answered
• Handles confidential information. May give instruction to colleagues and is expected to make recommendations to improve processes and the functioning of the department and/or company
• Other duties as required and assigned

Benefits

• A.N. DERINGER OFFERS COMPREHENSIVE HEALTH, DENTAL, AND VISION PLANS IN ADDITION TO MANY EXCELLENT VOLUNTARY HEALTH AND WELLNESS BENEFITS.
• WE OFFER GENEROUS PAID TIME OFF, INCLUDING PAID HOLIDAYS AND PROMOTE FLEXIBILITY IN YOUR WORK ENVIRONMENT TO ASSURE A POSITIVE INTEGRATION OF WORK AND LIFE.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED