Import Specialist

Werfen•Bedford, MA

14h

About The Position

Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries, and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong. Our success comes from a specific focus in these rapidly evolving diagnostic areas, our commitment to customers, and our dedication to innovation and quality. We’re passionate about providing healthcare professionals the most valuable and complete solutions to improve hospital efficiency and enhance patient care. Overview Job Summary The Import Specialist prepares all required import customs documentation with freight forwarders to expedite shipments via truck, air or courier being imported into the country. Reserves space for shipments with freight forwarders based on production needs. Coordinate with Distribution Center, Buyers, and Planning team to efficiently meet production deadlines. Monitor supplier shipments to ensure timely delivery.

Requirements

High school diploma or equivalent preferred
5+ years of related experience preferred
Proficient in Microsoft 365 programs, specifically Word, Excel, Teams
Strong working knowledge of SAP and ERP (Enterprise Resource Planning) systems
Knowledge of Import Customs Tariffs, rules, and regulations
The ability to communicate effectively at all levels, both internally and externally. Strong time management, problem solving and strategic planning skills
Excellent organizational skills, ability to assess situations and set priorities

Nice To Haves

U.S. Customs Brokers license preferred
Previous experience importing medical devices preferred

Responsibilities

Supports Import/Export Group Leader
Coordinates with outside freight forwarders, airlines, common carriers, and internal customers for both import and export of materials
Prepares necessary documentation including but not limited to commercial and proforma invoices, Import or Export declarations, dangerous goods declarations, certificate of origins, certificate of analysis, and others
Works closely with client services on all import and export shipments as needed
Demonstrates a high level of customer relations skills, evaluating needs before taking action
Shows concern for the customers both external and internal and informs of the expected action to be taken
Maintains a positive and professional attitude
Coordinates with other in-house service departments
Performs other duties and responsibilities as assigned
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.