In Room Dining Server
About The Position
Reporting to the In Room Dining Manager, responsibilities and essential job functions include but are not limited to the following: Responsibilities Consistently offer professional, friendly and engaging service Assist guests regarding menu items in an informative and helpful way Have full knowledge of all beverage lists Deliver food and beverage in a timely and accurate manner Pick up orders efficiently from the kitchen Check outgoing orders for quality and accuracy of set up Have full knowledge of all menu items, garnishes, contents and preparation methods Follow outlet policies, procedures and service standards Follow all safety and sanitation policies when handling food and beverage Other duties as assigned Follow daily assigned employee shift side work. Double check every order before delivery. Double check all VIP orders with wit your Manager on duty Immediately communicate all special guest Needs to your Manger on duty. Paces all In Room Dining order distribution and deliveries to our standards Monitor order/food pick-up/tray assembly/delivery time. Compile trip report logs. Assist with amenity delivery. Assist coordinating removal of IRD equipment from guest rooms and public areas and sorting out all retrieved condiments and equipment’s and stored accordingly. Assist Inspecting hotel hallways/landings for Room Service equipment. Maintain departmental requisitioned supplies properly stored and organized. Follows hotels cleanliness guides Uphold uniform and grooming standards.
Requirements
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- In Room Dining Department operates 24 hours a day and 7 days a week, candidates must have flexibility/availability to work varying shifts.
- High School Diploma and previous Food and Beverage experience in a fast paced, luxury hospitality setting required
Nice To Haves
- Previous Point of Sale System experience preferred
Responsibilities
- Consistently offer professional, friendly and engaging service
- Assist guests regarding menu items in an informative and helpful way
- Have full knowledge of all beverage lists
- Deliver food and beverage in a timely and accurate manner
- Pick up orders efficiently from the kitchen
- Check outgoing orders for quality and accuracy of set up
- Have full knowledge of all menu items, garnishes, contents and preparation methods
- Follow outlet policies, procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
- Other duties as assigned
- Follow daily assigned employee shift side work.
- Double check every order before delivery.
- Double check all VIP orders with wit your Manager on duty
- Immediately communicate all special guest Needs to your Manger on duty.
- Paces all In Room Dining order distribution and deliveries to our standards
- Monitor order/food pick-up/tray assembly/delivery time.
- Compile trip report logs.
- Assist with amenity delivery.
- Assist coordinating removal of IRD equipment from guest rooms and public areas and sorting out all retrieved condiments and equipment’s and stored accordingly.
- Assist Inspecting hotel hallways/landings for Room Service equipment.
- Maintain departmental requisitioned supplies properly stored and organized.
- Follows hotels cleanliness guides
- Uphold uniform and grooming standards.
Benefits
- Paid time off
- Medical, Dental and Vision Insurance, 401K
- Complimentary shift meal
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and Educational Assistance for further development
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
