In-Room Dining Server (Part-Time) - Arizona Biltmore

Pyramid Global Hospitality•Phoenix, AZ

1d•Onsite

About The Position

The In-Room Dining Server is responsible for the preparation, transportation via a bicycle, presentation, and service of room service orders ensuring the highest service standards.

Requirements

High school diploma or equivalent, preferred
Prior Server experience
At least one (1) year of hotel / resort experience, preferred
POS system experience
Experience with Agilysys (POS System), preferred
Maricopa County Food Handlers Card
Title IV Certification, preferred
This position is part-time.
You must be able to work Thursday - Sunday AM/Mid-shifts

Responsibilities

Professionally and with good and friendly service deliver all orders to the correct guest room within the prescribed time period following the guest’s order placement.
Complete all side work during shift that is designated either by captains, supervisor or manager.
Ensure that all orders have correct and proper items before delivery.
Assist captain and room service staff when needed.
Ensure standards of cleanliness and proper care of all supplies.
Have a complete understanding of menu items available through room service.
Maintain an atmosphere of pleasant hospitality with guest and in room service area, including clear, concise and courteous communication.
Assist Buspersons pick up dirty trays on property.
Demonstrate commitment to making a conscientious effort to eliminate or reduce the risk of injury to our guests and associates, damage to our property or the property of others.
Know the correct action to take in the event of an emergency and demonstrate this knowledge by acting appropriately in the event of an emergency.