Inbound Lead

Bishop Lifting Products Inc•Houston, TX

15h

About The Position

The Inbound Lead oversees the day-to-day inbound operations of the warehouse. This hands-on role is responsible for the effective and efficient execution of receiving, putaway, inventory control, and quality assurance. The position ensures safety, task management, productivity, and quality within the assigned department. As a player-coach, the Inbound Lead is actively involved in warehouse floor operations and works closely with the Operations Manager to follow direction and prioritize tasks. The role ensures that operational objectives, service level agreements (SLAs), and performance standards are consistently met.

Requirements

3+ years of experience in warehouse/operational shop floor leadership
Familiarity with WMS/ERP software utilization
Strong interpersonal skills with strengths in communication and task delegation
Excellent time management skills
Proven ability to manage competing priorities to deliver service results
Minimum of High School diploma or GED
Fluent in English
Experience in Microsoft Office Suite (Word, Excel, Outlook)
Exceptional verbal and written communication skills
Excellent problem-solving skills
Well-organized and self-directed individual who is a team player
Must be able to pass a pre-employment drug test, physical, and background check (including MVR)

Nice To Haves

Small project management experience preferred
Familiarity with 5S, safety, and continuous improvement preferred

Responsibilities

Champion a culture of safety within inbound operations and throughout the warehouse by enforcing compliance with OSHA regulations, internal safety policies, and best practices.
Promote individual accountability by coaching team members on proper procedures and recognizing safe behavior.
Supervise and coordinate the day-to-day activities of warehouse associates on the receiving and putaway teams, delivering clear, real-time instructions and guidance to ensure tasks are executed efficiently, safely, and in alignment with operational goals.
Serve as the primary point of contact for problem resolution on the floor.
Plan and coordinate truck arrivals and dock assignments to minimize congestion and delays, communicating with carriers, suppliers, and internal stakeholders to ensure the timely unloading of goods and the smooth flow of materials into the facility.
Track key performance indicators (KPIs) related to dock-to-stock cycle time, identifying bottlenecks and opportunities for process optimization.
Ensure all incoming products are inspected according to company quality assurance (QA) and quality control (QC) protocols.
Oversee the execution of putaway operations to ensure inventory is stored in the correct location, with minimal handling and maximum efficiency, enforcing standard operating procedures (SOPs) to prevent misplacements and ensure that putaway actions are completed accurately and within established timeframes.
Manage the real-time entry and verification of receiving transactions in the Enterprise Resource Planning (ERP) system. Validate receipt data against packing lists and purchase orders to ensure accuracy.
Lead and support the cycle count program to maintain inventory accuracy. Analyze count results, investigate discrepancies, and implement corrective actions to address root causes. Collaborate with other warehouse functions to ensure seamless integration of inventory control into daily operations.
Act as the alternate facilitator for daily stand-up meetings in the absence of the Operations Manager, providing updates on key metrics, operational priorities, and safety reminders. Ensure team alignment on daily goals and provide support to address operational challenges as they arise.
Ensure safety management and accountability within inbound operations and across the broader warehouse environment
Provide on-floor direction and tasking to warehouse employees
Manage inbound dock truck scheduling to support efficient flow of goods
Monitor and improve dock-to-stock cycle time performance
Oversee receiving processes to ensure quality assurance and quality control standards are met
Maintain putaway accuracy, quality, and timeliness
Ensure timely and accurate product receiving within the ERP system
Manage inventory control through the execution of the cycle count program
Serve as alternate leader of daily stand-up meetings in the absence of the Operations Manager