Inbound/Outbound Operations Coordinator
About The Position
Flexcar is the first zero-down, month-to-month car lease company, redefining flexibility in the automotive industry. By combining operational expertise with technology and data, Flexcar delivers a more convenient alternative to traditional car ownership. As we continue to grow, we are building a high-performing operations team committed to delivering operational excellence and exceptional member experiences. The Inbound/Outbound Operations Coordinator oversees vehicle preparation (Quality Assurance), inbound and outbound lot flow, vehicle shuttling, and on-time order readiness. This role includes coordination of third-party vendors and on-site Operations Specialists to ensure efficient lot operations and timely vehicle availability. This is a non-exempt position and is eligible for overtime compensation under California law, including: Overtime for hours worked over 8 in a workday Double time for hours worked over 12 in a workday Overtime premiums for qualifying seventh consecutive workdays
Requirements
- 3–5 years of operations experience (vehicle operations preferred)
- Experience using Microsoft Office Suite
- Strong communication skills across multiple levels of leadership
- Ability to work in a fast-paced, evolving environment
- Flexibility to work days, evenings, weekends, and holidays as business needs require
- Ability to lift and carry tools or equipment up to 50 pounds
- Willingness to work outdoors in varying weather conditions
- Valid driver’s license with acceptable driving record
- Willingness to travel within the assigned market as needed
Responsibilities
- Coordinate order readiness to ensure vehicles meet quality standards and delivery timelines
- Oversee inbound and outbound vehicle flow across primary and satellite lots
- Inspect vehicle quality and ensure readiness for customer use
- Ensure vehicles are processed efficiently through designated lot-flow procedures
- Monitor vehicle quality and operational readiness metrics
- Support budget oversight for shuttling and cleaning operations
- Ensure timely processing of inbound vehicles and infleets
- Coordinate daily activities of Operations Specialists
- Oversee third-party vendor performance to ensure SLA compliance
- Provide feedback and coaching to promote continuous improvement
- Maintain effective working relationships with vendors
- Support cost efficiency and turnaround time improvements
- Analyze site performance metrics
- Identify operational gaps and implement process improvements
- Use data to inform workflow and resource decisions
- Maintain compliance with Cal/OSHA safety requirements
- Safeguard company vehicles, property, and customer information
- Accurately complete timekeeping and documentation
Benefits
- Accrual of up to 80 hours of PTO in the first year (increasing with tenure)
- Paid Sick Leave in accordance with California and applicable local law
- Company-paid holidays
- 401(k) with company match (Day One eligibility)
- Medical, dental, and vision coverage (Day One eligibility)
- Weekly pay
- Uniforms provided
- Employee discount on Flexcar services
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
