Inbound Referrals Manager
About The Position
Brandon J. Broderick is a prestigious and forward-thinking law firm committed to delivering exceptional legal services. With a blend of tradition and innovation, we are dedicated to staying at the forefront of legal practice and technology. We care deeply about our clients and our employees and are committed to ensuring a supportive and inclusive environment where every team member can thrive and contribute to our collective success. Overview: Our Referrals Team is growing! We're seeking an Inbound Referrals Manager who will be dedicated to growing our firm-to-firm relationships in order to increase our case inventory. This role will focus on relationship building, educating firms on BJB’s capabilities and success, and creating steady streams of inbound referrals as well as seeking out new partner relationships. Successful candidates will have strong communications skills – oral and written, are initiative-taking, organized, and have consistent follow-up. You present yourself in a professional manner, like to build long-term relationships, and have extraordinarily strong people skills.
Requirements
- 3+ years of Business Development, Client Relationships, or B2B account management experience.
- Proficiency in Microsoft Office.
- Ability to work in a collaborative team setting.
- Strong effective communication skills.
Nice To Haves
- Bachelor's degree, preferred
- Salesforce or Litify experience, preferred, but not required.
Responsibilities
- Concentrated outreach to law firms to establish relationships for lead generation across all active states.
- Manage and track all inbound leads.
- Own and manage the Inbound portion of the Referral Network account for all referral sources.
- Maintain relationship with partner firms to provide updates on signed cases, as requested.
- Maintain all reporting for all active cases including but not limited to monthly and quarterly for status of goals.
- Triage client issues with partners and firm leadership.
- Partner with internal teams to support the life cycle of the referral.
- Travel to visit partner firms, periodically.
- Collaborate on networking events to support the lead generation efforts.
Benefits
- Medical Insurance including Dental and Vision
- Paid Time off- Vacation and Sick time
- Robust Holiday Schedule
- Summer Fridays (Early closures Memorial Day- Labor Day)
- 401k Plans + matching for qualifying employees
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What This Job Offers
Job Type
Full-time
Career Level
Manager
