Individual Placement - Flight 93 Memorial Outreach Coordinator

Student Conservation Association•Philadelphia, PA

11h•Onsite

About The Position

Flight 93 National Memorial is looking for two creative, self-motivated and independent professionals to join their interpretive education team of park rangers, memorial partners and volunteers. This is an opportunity to be part of a unique and challenging historic interpretive experience, focusing on the terrorist attack of September 11, 2001 and more specifically, the Flight 93 story during the 25th commemorative observances of this event. This work experience will provide opportunities to contribute as a team member within the interpretation and education program on specific projects. The Richard J. Guadagno Fellows will serve from approximately April 2026 through November 2026, however the start date is ﬂexible to begin earlier. About the Fellowship: Richard J. Guadagno was a passenger on United Flight 93 on September 11, 2001. His love for animals and the outdoors led him to a career as a biologist with the U.S. Fish and Wildlife Service, dedicating his life to protecting the environment. After graduating from Rutgers University, he worked for seventeen years in refuges in New Jersey, Delaware, Oregon, and finally, Humboldt Bay National Wildlife Refuge in northern California where he was a Project Manager. In Richard’s memory, the Guadagno family sponsors one exceptional candidate to continue their career aspirations through the Richard J. Guadagno Conservation Fellow experience at Flight 93 National Memorial and another Conservation Fellow at Humboldt Bay National Wildlife Refuge in California annually. This year, two fellowships have been sponsored to support the Memorial.

Requirements

Must have a valid driver’s license
Strong oral and written communication skills, experience with public speaking, and a desire to learn the art of interpretation
Ability to professionally and compassionately communicate difficult subject matter with diverse audiences and manage large groups
Strong listening skills and ability to multitask in a high-volume visitor environment
Ability to work outdoors for long periods and stand/walk for extended durations

Nice To Haves

Knowledge of social media platforms and web authorship
Video production skills are a plus.

Responsibilities

Provide visitor education and orientation at the Memorial Plaza, Visitor Center, Memorial Classroom, Tower of Voices, and along trails through formal and informal interactions
Research, prepare, and present educational and interpretive programs for visitors on a variety of topics
Contribute as a vital team member to support annual special events, such as the 25th Memorial Observance of September 11, 2001
Assist with school-based guided field trips and other programming throughout the season
Develop and update educational content and resources for educators on the memorial’s website.
Assist with planning and coordinating a national distance learning program in partnership with the memorial’s Friends group
Depending on the candidate’s strengths and experiences, there may be opportunities to work with education staff on supplemental materials for teachers
One position will focus on supporting “Teach to Remember 9/11,” an annual virtual distance learning event; the other will support special events for the 25th Observance of September 11, 2001.
Perform clerical work such as typing, data collection for statistical purposes, recording and reporting visitor use statistics, traffic counts, and occasional filing to ensure accurate records are kept.