Industrial Compressed Air Field Service Specialist

Ingersoll Rand • Fredericksburg, VA

4d • Onsite

About The Position

Industrial Compressed Air Field Service Specialist Primary service area: Fredericksburg / Stafford / Williamsburg / Petersburg, VA A day in this role You start your day reviewing the work queue and setting up precision instruments for onsite diagnostics. By mid-morning, you're installing or commissioning rotary screw, reciprocating, Centac, or ECC air compressors and related components (dryers, filtration, cooling). Afternoons often bring complex troubleshooting: interpreting readings, consulting OEM operations and parts manuals across multiple brands, and restoring uptime for customers who count on mission-critical compressed air. You wrap up by documenting findings, coaching site personnel, and closing out accurate reports and expenses. What you will do Install, commission, maintain, and perform field repairs on Ingersoll Rand equipment at customer locations, ensuring work is completed to specification and safety standards. Stay current on installation, service, and repair practices for rotary screw, reciprocating, Centac, ECC, and auxiliary compressed air system components. Coach customers, prospects, field sales, and service trainees; translate technical concepts into practical know-how. Operate independently to diagnose faults, recommend corrective actions, and deliver clear written and/or verbal updates to the factory. Demonstrate unwavering integrity in all business matters. Communicate concisely and logically about service work; maintain exemplary documentation. Produce detailed, legible service reports suitable for customer billing. Submit accurate weekly timecards and expense reports; responsibly manage company funds, credit cards, and (if assigned) a company vehicle.

Requirements

• 2–5 years of experience troubleshooting industrial/commercial mechanical systems; background with compressed air systems, centrifugal technologies, and controls is a plus.
• Experience starting up and servicing rotary and centrifugal compressors, dryers, cooling towers, and filtration is welcomed.
• High school diploma or equivalent.
• Valid driver’s license held for at least 12 months with no major or frequent violations, including DUI within the past 5 years, hit & run, license suspension, reckless/careless driving, or multiple smaller infractions or preventable collisions within the last 3 years.
• Working knowledge of Microsoft Office and general PC skills.
• Comfort using mobile/handheld devices (smartphone, iPad) and networked systems in the field.
• Strong customer-facing abilities: communication, negotiation, and conflict resolution.
• Cost-conscious travel planning and execution.
• Mechanical aptitude to learn, diagnose, and troubleshoot compressor systems and machinery using precision measuring tools.
• You are proficient in PLC Troubleshooting Skills Heavy Equipment Repair HVAC/R Systems Mechanical Troubleshooting Skills 120/208/240/480 Voltage Systems Motor Replacement/Repair/Maintenance Diesel Engine Systems Preventive Maintenance & Inspection Electrical Troubleshooting Electrical Repair Environmental Protection Agency (EPA) Certification HVAC Service & Installation HVAC Maintenance HVAC Troubleshooting HVAC Repair High Voltage Systems Maintenance and Repair Skills Industrial Electrical Experience Field Service Readiness

Nice To Haves

• Education in Electrical/Electronic Technology or HVAC, with exposure to AC/DC circuits, schematics, motors/controls, PLCs, HVAC electricity and controls, refrigeration systems, and/or refrigerant certification.
• Military or equivalent mechanical experience is a plus.
• Candidates with comparable skills but no formal program will be considered.
• EPA 608 / F-GAS 303/2008/CE/ISHRAE certification preferred (refrigeration experience/certification is a plus).

Responsibilities

• Install, commission, maintain, and perform field repairs on Ingersoll Rand equipment at customer locations, ensuring work is completed to specification and safety standards.
• Stay current on installation, service, and repair practices for rotary screw, reciprocating, Centac, ECC, and auxiliary compressed air system components.
• Coach customers, prospects, field sales, and service trainees; translate technical concepts into practical know-how.
• Operate independently to diagnose faults, recommend corrective actions, and deliver clear written and/or verbal updates to the factory.
• Demonstrate unwavering integrity in all business matters.
• Communicate concisely and logically about service work; maintain exemplary documentation.
• Produce detailed, legible service reports suitable for customer billing.
• Submit accurate weekly timecards and expense reports; responsibly manage company funds, credit cards, and (if assigned) a company vehicle.

Benefits

• We believe in ownership—of your health, your growth, your impact. Our comprehensive benefits empower you to do your best work and live well, including medical and prescription coverage, dental and vision plans, wellness programs, life insurance, a robust 401(k), paid time off, and an employee stock grant, among other offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED