About The Position

The Information Technology Technician maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals for all Mesquite Gaming properties.

Requirements

  • The successful candidate will have a minimum of 2 years professional work experience in the Information Technology field.
  • Strong and positive communication skills.
  • Highly organized and the ability to multi-task.
  • Relies on experience and judgment to plan and accomplish goals.
  • State of Nevada Gaming Permit
  • Valid Driver’s License
  • D.M.V. Driving History Printout (no more than 30 days old).

Responsibilities

  • Responds to Helpdesk tickets to troubleshoot and repair all Mesquite Gaming end-user systems.
  • Work directly with Specialists, Data Systems Manager, and the Director of IT to resolve complex issues.
  • Document, maintain, upgrade, or replace hardware and a variety of company specific software systems.
  • Troubleshoot and repair commonly used hardware and software systems including a wide variety of company specific systems.
  • Recommend, Install, and Implement new efficiencies in daily operations and helpdesk operations.
  • Communicate ticket resolution with user management community.
  • Other job-related duties as assigned and instructed by management.
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