Information Desk Receptionist

Hartford Healthcare • Willimantic, CT

8d • Onsite

About The Position

Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common\: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. For more than 75 years, Windham Hospital has treated patients with the latest high-tech equipment, operated by some of the most skilled and compassionate medical professionals available. We seek to meet the total healthcare needs of people from throughout Northeastern Connecticut. Our staff members are proud to live and work in this area and are committed to providing quality healthcare to our community. Job Summary Under the general supervision of the Telecommunications Supervisor, receptionists greet visitors, patients and sales representatives. Provides directions to locations within the Hospital. Handles internal and external calls regarding patients, Hospital services and programs. Responsibilities include answering of Emergency 711 phone and handling Codes.

Requirements

• 1-2 years experience as a telephone operator/receptionist or other related experience required.
• Must possess an effective command of the English language.
• Excellent customer service and communications skills required.
• Must be able to deal professionally and effectively with the general public.
• High School diploma or equivalent.
• Knowledge of general clerical procedures as well as basic computer skills.
• Good telephone skills and etiquette required.

Responsibilities

• Greet visitors, patients and sales representatives.
• Provide directions to locations within the Hospital.
• Handle internal and external calls regarding patients, Hospital services and programs.
• Answer Emergency 711 phone and handling Codes.

Benefits

• Hartford HealthCare offers exciting opportunities for career development and growth.
• Competitive benefits program designed to ensure work/life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees