Information Technology Project Manager

Buncombe County Government•Asheville, NC

1d•Hybrid

About The Position

As a member of the Information Technology team, this position will assist, manage, coordinate, and facilitate technology projects. The IT Project Manager is primarily responsible for oversight of the portfolio of projects in the Information Technology Department. This position works closely with IT senior management to ensure project management standards are followed throughout the department. The IT Project Manager works with IT line managers and team members to develop project plans and activities with appropriate tasks, resources, milestones, cost estimates, and timelines. This position supports IT senior management in the allocation of IT resources, mitigation of project risks, and coordination of cross-functional, complex IT projects. Purpose of the position: This position serves as a member of the Information Technology Project Management Office (IT-PMO) and is primarily responsible for organizing and supporting IT projects utilizing project management methodologies and tools of the PMO to identify issues and opportunities within the department to ensure project management standards are followed and department goals are achieved.

Requirements

Bachelor’s degree in computer science, information systems, or related field and four (4) years of experience managing or leading IT projects; or an equivalent combination of education and experience.
Possession of a valid NC driver’s license.
Knowledge of all phases of project management including the Agile and ITIL management methodologies.
Must have strong technology, analytical, interpersonal, organizational and communication skills
Knowledge and experience with conflict resolution
Ability to translate and communicate technical concepts, information, plans, and procedures to both technical and non-IT business personnel
Ability to managing cross-functional technology projects; understand interdependencies of various functional departments within IT to support project plan development that’s achievable by the collective project team
Proficiency in collaborative project management tools such as Smartsheet, Trello or MS Project

Nice To Haves

Project Management Professional (PMP), Six Sigma, SLDC, or Agile certification desirable but not required.

Responsibilities

Organize and manage all phases of the IT projects to ensure projects runs smoothly and stay on schedule, including developing project charters, project plans, and all other necessary project management documents
Work closely with IT line managers to facilitate the definition of project scope, goals, and deliverables
Maintain project timeframes and status reports.
Lead project team meetings to discuss goals and progress, assign individual responsibilities for project tasks, identify risks, and develop risk mitigation plans; communicate with the PMO Manager on project statuses, issues and risks, process re-engineering, and technology issues.
Contribute to ongoing IT project leadership process improvement and provide recommendations for project management practices, following industry recognized best practices and project management methodologies as defined by the PMO.
Plan and oversee the preparation and dissemination of project and other department communications and trainings
Provide departmental support including informing decisions related to business operations, process improvements, policy development, and best practices.
Collaborate with team members to collect and analyze data and provide graphs, infographics, and other methods to visualize project and departmental data; develop and design performance metrics and indicators that demonstrate effectiveness of key initiatives.
Apply technical knowledge to ensure the alignment, buy-in, and support of diverse project stakeholders such as internal customers, third party vendors, and senior management.
Perform other related duties as assigned.