Infra Tech Support Practitioner
About The Position
At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! Job Description: Provide ongoing technical support and monitoring of production and development systems and networks, and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Perform Data Transfer Officer duties in support of customer requirements.
Requirements
- 8 to 10+ years of experience with Capacity & Performance Monitoring
- 8 to 10+ years of experience Infrastructure Monitoring, Infrastructure Service Incident Management, and IT Infrastructure Operations
- Active TS/SCI with Poly security clearance
Responsibilities
- Provide ongoing technical support and monitoring of production and development systems and networks, and for configured services running on various platforms (operating within a defined operating model and processes).
- Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands.
- Work includes L1 and L2/ basic and intermediate level troubleshooting.
- Perform Data Transfer Officer duties in support of customer requirements.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
