Infrastructure Support Specialist
Gardant•Indianapolis, IN
1d•$55,000 - $85,000
About The Position
Gardant is seeking an Infrastructure Support Specialist to support, maintain, and enhance the core infrastructure systems that power our Communities. This role is ideal for a hands-on IT professional who thrives in a collaborative environment and is committed to excellence, security, and service.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience required
- 3+ years of hands-on experience in IT infrastructure support
- Familiarity with IT security standards and compliance frameworks
- Familiarity with Cisco Meraki, Ubiquiti, and other network infrastructure, analog and VOIP phone systems, and wiring standards for low voltage deployments
- Occasional travel may be required - Must hold valid driver’s license in good driving record as determined by the insurance carrier
Nice To Haves
- Industry certifications such as CCNA, Security+, or CompTIA Network+ are a plus
Responsibilities
- Monitors and supports performance of network (LAN/WAN, routing, firewalls, wireless), phone, nurse call alert, and other essential infrastructure systems
- Designs and implements the Ethernet/phone cabling design
- Performs regular system checks and proactively resolve issues to prevent downtime
- Responds to infrastructure incidents, implement corrective actions, and follow proper escalation procedures
- Installs, configures, and maintains infrastructure equipment and cabling to meet high quality standards
- Applies patches, updates, and upgrades to infrastructure components in a timely manner
- Implements and tests configuration and data backup strategies and disaster recovery procedures
- Maintains accurate documentation of configurations, changes, and incident resolution
- Maintains detailed records of infrastructure configurations, incidents, and changes.
- Ensure that infrastructure complies with security policies and regulatory requirements while monitoring for security vulnerabilities
- Monitors systems for security vulnerabilities and implement protective measures
- Assists in infrastructure audits and security assessments, remaining current with evolving technologies and industry best practices
Benefits
- Comprehensive medical, dental, and vision benefit packages
- Employee Stock Ownership Program (ESOP)
- Employer-subsidized gym membership & wellness program
- EAP & Maven family planning program
- 401(k) with biweekly employer match
- Outside-In Employee Referral Program
- Intentional work-life balance supported with competitive Paid Time Off
- Self-service payroll & tools (PayCom)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
