Infrastructure Support - Systems Administrator III

Novalink Solutions LLC • Saint Charles, AR

23h

About The Position

Under the general review of the Section Chief/Unit Supervisor, this position is responsible for the
planning, installation, administration and support of technical resources for the enterprise server
infrastructure. Enterprise server infrastructure includes server hardware, operating system, system
management software, data backup, system software, database management software,
applications, storage, and application development tools.
This position provides customer service and consulting support on a broad array of services and
participates in projects from genesis through implementation and completion. The incumbent will
frequently work on projects that require a strong understanding of customer service, good
communication skills and the ability to work within a team approach. The position also involves
implementing and using many new technologies. The ability to function from an enterprise
perspective and to work with technical staƯ, DET management, and other entities’ staƯ on
technical design and business issues is critical.
This position is accountable for the quality of service provided to state agencies and other partners.

Requirements

• Windows Server Administration (5 years)
• Windows patching and patch management tools (5 years)
• Group Policy Object (GPO) – configuration and administration (3 years)
• Public cloud infrastructure administration (3 years)
• Anti-Virus (AV) tools installation and end client management (3 years)

Nice To Haves

• CommVault Administration / end client management
• Experience implementing MFA in Windows/VMWare platforms

Responsibilities

• Provide technical support for enterprise server infrastructure systems, including server hardware, software, Operating Systems and services.
• Provide server-based shared infrastructure consulting support.
• Participate in complex IT projects to implement and maintain enterprise and agency specific server infrastructure and systems.
• Demonstrate strong customer service, team, communication, and interpersonal skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed