Infrastructure Tech Lead

Central Insurance • Dublin, OH

20h • Hybrid

About The Position

We are a team of employees who are passionate to deliver best in-class customer service and innovation in the industry. It’s because we put Integrity, Relationships and Excellence in all aspects of our work. Our employees have the opportunity to fully utilize their talents and bring their best self. We believe that who you are is just as important as what you do! We’re looking for an Infrastructure Tech Lead to drive the architectural strategy, modernization efforts, and platform engineering vision that power our hybrid technology ecosystem. In this role, you’ll guide teams, creating intuitive, automated, and resilient internal platforms that accelerate engineering productivity. If you thrive in a collaborative environment, love solving complex technical challenges, and enjoy shaping the future of infrastructure through automation and product‑focused design, we’d love to meet you. Join us and help build the foundation that keeps our business running securely, efficiently, and with innovation at the forefront.

Requirements

• Bachelor's degree in Computer Science or related field and 6 years of experience in infrastructure architecture and engineering
• Or 8 years of experience in infrastructure architecture and engineering
• Broad architectural expertise across network, compute, storage, endpoints, and DevOps
• Strong automation and scripting skill sets
• Skilled communicator able to influence, negotiate, and collaborate across diverse teams
• Demonstrated ability to streamline processes and connect the dots across different technology areas
• Excellent multitasking, prioritization, and stakeholder engagement skills
• Ability to work non‑standard hours as needed to support operational needs
• Great understanding of Central Insurance's policies and processes

Nice To Haves

• Experience leading modernization efforts across multiple infrastructure domains
• Strong background in automation, Infrastructure-as-Code, and platform engineering
• Industry certifications in cloud, networking, compute, automation, or Kubernetes
• Experience leading broad, multi‑year transformation programs across infrastructure domains

Responsibilities

• Define and maintain the overall architecture for our enterprise infrastructure products, ensuring all technology domains work seamlessly together
• Lead our platform engineering vision by helping teams build modern, intuitive internal platforms that engineers rely on every day
• Set clear objectives and service expectations (OKRs, SLIs, SLOs, SLAs) that communicate the health and impact of our infrastructure services
• Champion a Zero Trust approach, modern security standards, and automated compliance practices that keep our environment protected by default
• Guide teams in adopting automation and Infrastructure‑as‑Code to make provisioning, configuration, and change management more reliable and scalable
• Treat internal platforms as a product, building user-friendly, API-driven workflows that directly reduce friction for Software Developers and Data Engineers
• Champion GitOps principles, enabling stakeholders to leverage infrastructure using the same pull-request workflows and CI/CD pipelines
• Apply broad domain awareness—across network, compute, storage, observability, and DevOps—to ensure cohesive and thoughtful design decisions
• Empower development teams by providing self-service identity and access controls, ensuring security is a seamless, frictionless part of their everyday workflows
• Expand the use of automation for compliance reporting and operational checks to improve reliability and reduce manual work
• Provide coaching, mentorship, and cross‑team leadership, stepping in hands‑on when needed to help teams deliver critical outcomes
• Help shape the long‑term architecture that supports our hybrid environment and influences how teams build and deliver reliable services
• Design solutions that span multiple infrastructure domains, ensuring each is integrated and built for scale
• Help evolve our internal platforms into consistent, product‑like experiences that incorporate continuous feedback from users
• Guide the organization toward modern access models, segmentation strategies, and identity‑driven security
• Shape cloud and hybrid architectures that support future growth—whether through DNS/IPAM modernization, SD‑WAN adoption, or IPv6 readiness
• Design for resilience through active‑active patterns, tiered architectures, and disaster recovery principles baked into the platform
• Expand the use of Infrastructure‑as‑Code frameworks to ensure deployments are consistent, auditable, and repeatable
• Promote GitOps principles, ensuring infrastructure is versioned and automatically reconciled
• Help teams embed security and compliance checks directly into CI/CD pipelines
• Encourage event‑driven automation and self‑healing capabilities to reduce operational noise and improve reliability
• Support the transition from ticket‑based provisioning to API‑driven, self‑service experiences
• Shape the direction of our container orchestration and Kubernetes environments
• Promote hardened operating system builds to ensure consistency and security across Windows and Linux platforms
• Guide modernization in hybrid compute environments such as VMware Cloud Foundation and other automation‑focused integrations
• Support efforts to improve capacity planning, workload performance, and the ability to rapidly clone environments for testing or experimentation
• Support the evolution to software‑defined networking and identity‑driven network policies
• Promote improved DNS/IPAM practices and modernization with tools that bring more structure and reliability to the environment
• Encourage the expansion of network automation using proven tools and intent‑verification workflows
• Advocate for scalable segmentation and Zero Trust models that strengthen security posture while enabling business flexibility
• Promote modern storage design that incorporates scalable object storage and cost‑conscious tiering
• Champion native security capabilities such as encryption, replication, and ransomware resilience
• Improve storage observability and cost transparency so teams understand performance trends and the cost‑to‑serve
• Strengthen our centralized logging and monitoring strategy across the enterprise
• Partner closely with stakeholders to design highly observable systems, building real-time telemetry and dashboards that track both application performance and data ingestion at scale
• Encourage automation that ties monitoring events to actionable remediation paths
• Shape templates and practices for our CI/CD pipelines and shared deployment frameworks
• Promote consistent, well‑documented tooling that is easy for teams to adopt and integrate into their workflows
• Embed security scanning and compliance into the development and deployment lifecycle
• Advance identity and access governance practices, including modern MFA experiences
• Champion policy‑as‑code adoption for automated enforcement of security baselines
• Help align infrastructure operations with CIS, NIST, PCI, and other frameworks
• Champion a culture of stakeholder and developer empathy; collaborate across engineering groups to deeply understand their pain points and build platforms that accelerates flow state
• Mentor and develop engineers, helping them grow their automation, architecture, and platform engineering skills
• Ensure infrastructure strategies align with business priorities and deliver clear value

Benefits

• Central establishes base pay based on several factors including labor market data and an evaluation of candidate qualifications relative to role requirements.
• Base pay is one component of a comprehensive total rewards package designed to support employees’ financial, health, career, and retirement objectives.
• Central provides extensive health and wellness benefits to promote flexibility, work-life balance, and long-term financial security.
• For more information, see Central Insurance Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level