Innovation Technologist

AMB Group, LLC•Atlanta, GA

About The Position

The Innovation Technologist is a core member of AMBSE’s Innovation Team, responsible for the technical discovery, evaluation, and deployment of advanced fan-facing and operational technologies. This role serves as the technical lead during innovation initiatives, ensuring ideas are translated into scalable, secure, and production-ready solutions. The Innovation Technologist operates within a structured innovation framework, partnering closely with Product, Fan Experience, and Business leaders to advance initiatives through defined phases rather than pursuing independent solutions. The ideal candidate brings a strong understanding of technology, a genuine passion for innovation, a bias toward action, and a strong sense of ownership for moving work forward.

Requirements

Degree in Computer Science, Information Systems, Engineering, Business, or a related field.
3+ years of experience evaluating, adapting, and integrating new technologies.
Strong understanding of emerging consumer technologies (mobile, biometrics, digital identity, payments, experiential technology) and enterprise IT systems.
Working knowledge of API integrations, data flows, and front-end-to-back-end system interactions.
Experience managing internal and external stakeholders.
Excellent written and verbal communication skills, with the ability to effectively interface with vendors, technical teams, and senior leadership.
Ability to translate complex technical concepts into clear, concise language for executive, operational, and non-technical audiences.
Demonstrated ability to work independently, manage competing priorities, and drive work forward in ambiguous environments.
Highly organized, adaptable, and comfortable operating in fast-paced, live-event environments.
Ability to work non-traditional hours, including nights, weekends, and event days as required.
Willingness to operate within stadium and operational environments during live events and technology deployments.
Willingness to take on other duties as assigned.

Nice To Haves

Experience partnering with external developers and engineering teams to design and deliver custom applications, including web, mobile, and kiosk-based solutions.
Familiarity with modern front-end application architectures across web and mobile experiences (e.g., React-based frameworks).
Foundational understanding of back-end databases and data structures (e.g., SQL-based systems) to support application design, reporting, and integrations.

Responsibilities

Innovation Discovery & Solution Design In collaboration with the Innovation and Fan Experience teams, help identify and vet opportunities to enhance fan experience, venue operations, revenue, and human capital efficiency through emerging technologies.
Serve as a subject matter expert on emerging technologies to support ideation and solution design for fan-facing and operational initiatives.
Clearly define and document technical requirements, solution architectures, testing plans, and implementation roadmaps in partnership with the Product Owner.
Apply a user-centered, iterative approach to problem solving, incorporating rapid prototyping, testing, and feedback to inform solution design.
Identify opportunities where technology can reduce manual effort, streamline workflows, and enable teams to focus on higher-value work across the organization.
Proactively surface risks, dependencies, and decisions needed to maintain momentum and meet timelines.
Technology Deployment & Integration Serve as the technical owner for Innovation initiatives from proof-of-concept through deployment.
Support delivery of fan-facing technologies, including frictionless entry, biometric authentication, contactless payments, mobile integrations, and experiential technology pilots.
Partner with IT and Data teams to ensure solutions are secure, scalable, and production-ready within enterprise systems.
Support on-site testing, deployment, and troubleshooting during live events to ensure solutions perform under real-world conditions.
Partner with Product Owners and business stakeholders to align technical decisions with operational realities, timelines, and guest impact.
Vendor & Partner Management Source, evaluate, and manage technology vendors in partnership with the Product Manager.
Coordinate multi-vendor implementations and integrations across infrastructure, applications, and business systems.
Innovation Operations & Stakeholder Leadership Act as a reliable, solutions-oriented teammate who contributes positively to team culture and shared success.
Present technical findings, risks, and recommendations to senior leadership and internal stakeholders.
Contribute to long-term technology strategy aligned with AMBSE business priorities and innovation roadmap.
Ensure technical ideas, enhancements, and opportunities are introduced through the Innovation intake process and evaluated in alignment with broader business priorities.