Job Summary NiSource (Columbia Gas/NIPSCO) is hiring a Mailing Equipment (Inserter) Machine Operator – supporting our high-volume Print & Mail Operations team. This role is an excellent opportunity for someone with equipment experience or mechanical aptitude who wants to build a long-term career as part of the utility industry - a stable, growing field that offers strong development potential. You’ll operate and troubleshoot Kern inserting equipment to prepare customer bills, notices, letters and other critical billing and safety documents for 6 different NiSource organizations. Success in this role means joining and contributing to a dynamic team focused on achieving same-day mailing SLA’s for 100,000+ mail pieces with high accuracy. Essential Functions Learns and operates a Kern 3500 or 3600 electronic multi-station high-speed inserting machine and peripheral support equipment in a safe, efficient and productive manner; Accurately sets-up document cuts, alignment, machine sensors and double-detection controls, cameras, insert stations and envelopes according to coinciding state and job specifications; Effectively identifies causes of jams and/or down time and make operator-level adjustments when needed; request tech support as appropriate; Continually monitors equipment operation, print quality, product accuracy and output to ensure mail piece assembly meets internal and USPS set expectations; Maintains a minimum bill inserting production average rate of 10,000 pieces per hour with a maximum 1% fail rate; Learns and adheres to basic document process strategies: Internal job priorities; Coordinated tray tags and sort adherence; Quality focus through flag & divert procedures; Determine indicia and non-indicia mailings; Identify envelope and insert specifications; Inspects equipment throughout shift, keeping machine in good working order. Performs cleaning procedures, adhering to Lean 5S guidelines throughout work area. Covers breaks, lunches and additional shifts during vacations, sick time and production delays; Assists team with any task needed to assure same-day SLA’s are met.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED