Inside Account Executive

Embla Medical•Orlando, FL

About The Position

Össur is a leading global provider of innovative mobility solutions that help people live a Life Without Limitations®. Significant ongoing investment in research and development has led to over 2,100 patents, award-winning designs, and successful clinical outcomes. Össur is focused on improving people’s mobility through the delivery of Prosthetics and Bracing & Supports solutions. Helping people live a Life Without Limitations is why we exist as a company. About the Role This role is responsible for driving revenue growth through proactive outbound engagement with existing and prospective customers. They manage and expand assigned accounts by identifying opportunities, promoting products and services, and supporting customers through the full sales cycle using phone and digital channels. The position works closely with Regional Managers, Area Managers, and independent representatives to execute regional strategies, support new product launches, and ensure strong coordination between sales, operations, and customer care. Success in this role is measured by revenue growth, call activity, pipeline development, and customer satisfaction. Job Knowledge and Complexity Serves as the primary subject matter expert for assigned products, customers, and sales processes Applies strong working knowledge of industry trends, reimbursement, and competitive landscape to influence sales outcomes Independently manages complex customer interactions, including objections, pricing discussions, and product positioning Understands and navigates internal systems and workflows, including Salesforce, order entry, and fulfillment processes Translates customer needs into appropriate product and service recommendations Balances multiple priorities, accounts, and opportunities while consistently meeting activity and revenue targets Exercises sound judgment when escalating issues or coordinating with field sales, operations, or leadership

Requirements

Bachelors’ degree in a relevant field of education.
Minimum 5 years of relevant experience

Nice To Haves

Familiarity with prosthetic device components, socket design principles, and myoelectric/bionic system functionality strongly preferred.

Responsibilities

Makes proactive outbound sales calls to existing and targeted customers to build relationships and drive revenue growth
Manages daily call volume, talk time, and customer contacts in line with established activity and performance goals
Follows up on inbound and outbound sales leads and consistently meets or exceeds monthly sales objectives
Conducts sales presentations and product demonstrations via phone and virtual platforms, and closes opportunities independently when appropriate
Identifies cross sell and upsell opportunities within existing accounts
Maintains current knowledge of products, services, industry trends, and technical developments impacting target markets
Supports and participates in new product launches, promotions, and regional sales initiatives
Responds to technical, product, and pricing questions from customers and prospects with accuracy and professionalism
Maintains a high level of proficiency across product knowledge, customer service standards, systems, and order entry processes
Collaborates closely with field sales, operations, customer care, and R&D to ensure alignment and a seamless customer experience
Evaluates multiple reports and data sources to identify trends, risks, and opportunities, and makes informed recommendations