Inside Account Manager

HP•Rio Rancho, NM

6d•$26 - $39

About The Position

Inside Account Manager Description - Applies basic knowledge of the job skills and company policies and procedures to complete a variety of assignments/tasks. Good understanding of the general/technical aspects of the job. Works on assignments that are routine to moderately complex in nature and require basic problem resolution and independent judgment. Allocates own time efficiently. Receives general instructions on all work. Responsibilities: Closes sales on assigned products or assigned customers; may generate leads for closure by an experienced Outside or other Inside Sales Rep. Shares sales activities with experienced Sales Reps as necessary. Informs customers of company promotions and upgrades; may persuade customer to purchase extended products, services, supplies. Responsible for pipeline and forecast responsibility in accordance with sales center business process. Execute opportunity and lead management. Establishes a professional working relationship with the client. Aligns the account strategy and sales motions to maximize client value. Build and maintain solid customer relations that protect or expand HP's Installed base. ' Actively collaborate with field sales and others to ensure seamless account coverage. Seeks out appropriate resources in presales, product/service specialists to support complex deals. As dictated by the selling model, establishes partner contacts to share account information and seek joint opportunities that drive incremental revenue. Nurtures and closes new opportunities that result in substantial incremental orders, revenue and margins to HP, representing the entire HP portfolio of products and services. Attains quarterly targets and annual quota. Education and Experience Required: Two year university/Associate degree preferred or equivalent experience. Typically 3+ years of experience in related field, preferable in IT. Direct experience interacting with customers (i.e., Technical, Administrative, or Call Center roles). Knowledge and Skills: Solid telesales skills. Listens to customer needs and tailors messages to customers based on their needs and ties-in additional promotional campaigns, upgrades, or extended products/services. Must be a team player and juggle multiple tasks and competing priorities. Must be able to apply subject matter knowledge to solve common and complex business issues within established guidelines and recommend appropriate alternatives. Exercises independent judgment within generally defined policies and practices to identify and select a solution. Exhibits knowledge of HP portfolio of products or capacity to learn and utilize product resources to meet job requirements. With management guidance, proactively contacts and sells products/services and completes lead follow-up with assigned area of responsibility. Consistently meets or exceeds metrics related to outbound calls, open pipeline opportunities, and closed won revenue set by segment management. Knows and understands HP's sales tools and processes Strong presentation and communication skills The on-target earnings (OTE) range for this role is $26 to $39 USD per hour with a 60%/40% (salary/incentive) mix. Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 13 paid holidays Additional flexible paid vacation and sick leave (US benefits overview) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job - Sales Schedule - Full time Shift - No shift premium (United States of America) Travel - Not Specified Relocation - Not Specified Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal" You want to reshape the way the world works. So do we. You’re looking for more than just a job; you’re looking to make a difference. That means creating something new. Something that matters. Something that changes how the world works for the better. A career at HP can help you build the tomorrow you want. Let’s grow together. Privacy, Terms of Use, and Accessibility Our founders believed that business exists when people work together to ‘accomplish something collectively which they could not accomplish separately.’ We uphold a zero-tolerance policy towards discrimination and treat everyone with respect. By maintaining these principles, we empower the HP team to contribute to our collective success and the future of work. 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Requirements

Two year university/Associate degree preferred or equivalent experience.
Typically 3+ years of experience in related field, preferable in IT.
Direct experience interacting with customers (i.e., Technical, Administrative, or Call Center roles).
Solid telesales skills.
Listens to customer needs and tailors messages to customers based on their needs and ties-in additional promotional campaigns, upgrades, or extended products/services.
Must be a team player and juggle multiple tasks and competing priorities.
Must be able to apply subject matter knowledge to solve common and complex business issues within established guidelines and recommend appropriate alternatives.
Exercises independent judgment within generally defined policies and practices to identify and select a solution.
Exhibits knowledge of HP portfolio of products or capacity to learn and utilize product resources to meet job requirements.
With management guidance, proactively contacts and sells products/services and completes lead follow-up with assigned area of responsibility.
Consistently meets or exceeds metrics related to outbound calls, open pipeline opportunities, and closed won revenue set by segment management.
Knows and understands HP's sales tools and processes
Strong presentation and communication skills

Responsibilities

Closes sales on assigned products or assigned customers; may generate leads for closure by an experienced Outside or other Inside Sales Rep.
Shares sales activities with experienced Sales Reps as necessary.
Informs customers of company promotions and upgrades; may persuade customer to purchase extended products, services, supplies.
Responsible for pipeline and forecast responsibility in accordance with sales center business process.
Execute opportunity and lead management.
Establishes a professional working relationship with the client.
Aligns the account strategy and sales motions to maximize client value.
Build and maintain solid customer relations that protect or expand HP's Installed base.
Actively collaborate with field sales and others to ensure seamless account coverage.
Seeks out appropriate resources in presales, product/service specialists to support complex deals.
As dictated by the selling model, establishes partner contacts to share account information and seek joint opportunities that drive incremental revenue.
Nurtures and closes new opportunities that result in substantial incremental orders, revenue and margins to HP, representing the entire HP portfolio of products and services.
Attains quarterly targets and annual quota.

Benefits

Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
13 paid holidays
Additional flexible paid vacation and sick leave (US benefits overview)