Inside Account Manager - Manufacturing Vertical (Onsite Chicago, IL)

Zebra TechnologiesChicago, IL
11d$71,200 - $106,800Onsite

About The Position

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally. Come make an impact every day at Zebra. Come join our newly created Inside Sales Hub and be part of Zebra’s strategy to support our enterprise end-users by selling our entire portfolio of offerings into the Manufacturing vertical. We are hiring for multiple openings to build out this inside sales team with a target training date of April 2026. Inside Account Managers (IAMs) are responsible for named customer accounts and quota owners. IAMs are responsible for hunting, prospecting, managing the end-to-end sales cycle and closing business from our Regional Inside Sales Hub. This is an office-based (Hub) role and will include dedicated engagement with customers via phone, email, or other virtual channels, to manage customer accounts and relationships across customer personas. Little to no outside travel would be expected. This role is required to be onsite out of our Chicago office (located across the street from the Metra train station) 5 days per week.

Requirements

  • Bachelor’s or equivalent experience
  • 2 + years of recent direct B2B sales experience​ in a quota-carrying role
  • Strong hunter mentality with a focus on driving new business growth and achieving sales targets
  • Must reside in the US and be able to work out of Zebra’s downtown Chicago office 5 days per week.
  • Must be able to start in April 2026.

Nice To Haves

  • 3+ years of experience in an inside sales capacity
  • Experience selling technology-related offerings highly desired
  • Experience working with channel partners preferred
  • Experience selling to customers in the Retail & Hospitality, MT&L (Manufacturing, Transportation & Logistics) and/or Healthcare industries a strong differentiator
  • Proficient in MS Office (Word, PowerPoint, Excel, Outlook) and CRM software​
  • Proven ability to meet and exceed sales targets​ and close sales opportunities
  • Business acumen and deep understanding of business sales processes; requires basic technical product knowledge​
  • Strong communication skills, self-starter with strong work ethic​
  • Resilient when faced with challenges​
  • Disciplined, coachable, with high emotional intelligence​

Responsibilities

  • Manages a target account list of customers across a vertical and/or territories, with focus on driving sales across Zebra product portfolio.
  • Accountable for the end-to-end sales cycle from prospecting, qualifying, and closing business to achieve sales quota.
  • Establishes and maintains strong relationships with key decision-makers and personas within client organizations.
  • Leverages Zebra Sales Plays to proposition Zebra products and solutions, working with the right personas to support customer outcomes.
  • Develop and maintain a pipeline of prospective clients and opportunities, using CRM tools to track activity and manage sales forecasts.
  • Leverage CRM tools and data insights to inform sales activities and management reporting.
  • Proactively share best practices with colleagues within Regional Hub and seek out opportunities to share learning/successes, contributing to a collaborative sales environment.
  • Work closely with Regional Sales, Sales Enablement, Marketing, Product, and broader crossfunctional teams to align sales efforts.
  • Share insights and feedback with team members to improve sales strategies and processes (inc. Sales Plays).
  • Stay informed about industry trends, competitive landscape, and product developments.
  • Continuously update knowledge on company products and services to effectively address customer needs.
  • Implement feedback and coaching to improve sales techniques and outcomes.

Benefits

  • Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent.
  • We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings.
  • We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.
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