Inside Channel Account Manager

Motorola Solutions•Allen, TX

1d•$55,000 - $60,000

About The Position

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview Motorola Solutions designs, develops, and manufactures video analytics, network video management software and hardware, surveillance cameras, and access control solutions. Motorola solutions fixed video and access control products have been installed at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers. Job Description The Inside Channel Account Manager is responsible for working with Avigilon Alta and Unity partners in their assigned geographic region. This role will be responsible but not limited to the following: Interfaces and strategically partners with Channel Account Managers in the field to increase and capture sales within assigned territory Develops and maintains favorable relationships with new and existing partners and is held accountable and incented for individual achievement of specific business targets and results Work with Channel Partners to ensure that their staff have taken the appropriate training to deploy our solutions successfully Educate the Partners on our solutions, understand and articulate how our solutions help them sell more and provide more value to their customers, track and report on account activity

Requirements

High School Diploma or equivalent
1+ years of sales or customer service experience
Partner focused; detail oriented
Ability to maintain a positive attitude in a high stress/fast-paced work environment
Confident individual who is willing to assume responsibility
Self-motivated with a high degree of drive and determination
Strong individual contributor and team player
Adaptive and flexible (changing technologies, processes, environments)

Responsibilities

Proactively utilize strong problem-solving skills in order to deliver customer-focused solutions
Educate customers on respective business processes and procedures- proactively continue to understand products & solutions
Demonstrate active listening and consultative selling skills when promoting additional products and services
Display strong verbal communication skills through daily customer interaction
Exercise multi-tasking skills when managing multiple systems and applications during customer interaction
Utilize internal business tools and applications to effectively qualify and resolve the customer’s issues. This involves multi-tasking between systems while interacting with the customer