Inside Sales Account Manager

HP•Rio Rancho, NM

1d•$55,000 - $79,000•Hybrid

About The Position

Inside Sales Account Manager Description - Job Summary • This Inside Sales Account Manager is responsible for strategically engaging with inbound SMB (small and medium business) leads, existing customers and fostering customer relationships. The role collaborates with the sales team, guides customers through the sales process, and contributes to business expansion and success. This is a hybrid role, working onsite Tuesday - Thursday in Rio Rancho, NM.

Requirements

High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
Typically has 4-6 years of related work experience, preferably in inside sales or tele sales, or a related field.
Business Development
Business Planning
Business To Business
Cold Calling
Consultative Selling
Cross-Selling
Customer Relationship Management
Inside Sales
Marketing
Merchandising
Outbound Calls
Phone Sales
Product Knowledge
Sales Process
Sales Prospecting
Sales Strategy
Salesforce
Selling Techniques
Telemarketing
Upselling
Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity

Nice To Haves

Certified Inside Sales Professional (CISP)

Responsibilities

Maintains a deep understanding of the organization's portfolio, including products, services, and promotional campaigns, to provide accurate and relevant information to customers.
Utilizes the organization's sales tools and processes effectively, ensuring accurate tracking and management of leads and opportunities.
Receives customer request calls and effectively sells the organization’s offerings to the installed base.
Understands the client's procurement processes and decision-making criteria, leveraging this knowledge to win new business and maintain existing relationships.
Identifies new business opportunities within existing accounts, uncovering the potential for growth and taking ownership of new leads.
Collaborates with assigned sales representatives for complex sales scenarios or when competitors are directly engaging with customers face-to-face.
Engages in solution-based selling, addressing customer complex requests across multiple products or services, and presenting comprehensive solutions that meet their needs.
Owns strategic entry points at the customer level that align with the overall business objectives, fostering deeper relationships and expanding business opportunities.
Guides leads through the entire sales process, from initial contact to closing deals, demonstrating expertise in handling various stages of the process.
Utilizes data and analytics to identify trends, opportunities, and areas for improvement, making informed decisions to optimize sales performance.

Benefits

Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
13 paid holidays
Additional flexible paid vacation and sick leave (US benefits overview)