Inside Sales Account Manager

CDK Global•Chicago, IL

10d•Remote

About The Position

About Us CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (“OEMs”) across automotive and related industries. The Company’s cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance. Position Summary As an Inside Account Manager , you will develop relationships with customers to sell layered applications, grow revenue and optimize customer experience. You will generate interest, qualify prospects, present solutions, close sales and ensure that the monthly goals are met. Through consultative selling you will work with customers to identify their needs and present solutions. As part of the account team you will work closely with the outside account executive to help close more deals, manage the renewal cycle, prepare and conduct business reviews and work closely with implementation and support to ensure customer satisfaction and retention. You will manage the customer relationship through daily communications and follow ups. If you are passionate to help customers and want to make a difference this is a role for you. This is a remote position working in a team-oriented environment. Our culture is to invest in our employee’s goals and growth.

Requirements

The ideal candidate will be customer focused and results driven
Excellent written and verbal communication/interpersonal skills
The ability to sell, negotiate, persuade and influence
Excellent time management skills
Knowledge of CDK products and services (training provided)
Bachelor’s degree preferred or equivalent experience
3+ sales experience – inside or outside – preferably in technology sales
Microsoft Office Skills
Experience using Salesforce.com

Nice To Haves

Automotive Experience, preferred
Strong desire and ability for advancement within the sales organization

Responsibilities

Uncover dealer needs and present appropriate products and solutions
Follow up with the customer on any inbound leads within 24 hours
Achieve or exceed monthly sales quota
Client time via phone calls, Emails and video conferences
Advance leads through the sales cycle
Providing a high level of service and support is essential
Create, prepare and deliver presentations, quotes, proposals, summary documents, etc.
Ensure customer satisfaction through continual customer engagement and follow up