Inside Sales, Account Manager (Remote) (Pacific Time Zone)

React Health Holdings•Dublin, OH

11h•Remote

About The Position

React Health is a fast-paced, growth-driven manufacturer and distributor of medical equipment, dedicated to supporting patients, caregivers, physicians, and healthcare providers. With a focus on respiratory and sleep health sectors, we offer a comprehensive range of products and services across acute care, non-acute care, and home medical equipment. By integrating manufacturing and distribution, React Health addresses the needs of both undiagnosed individuals and those requiring therapy after diagnosis, particularly within the sleep and respiratory care sectors. GENERAL SUMMARY This position is responsible for promoting sales growth and customer satisfaction: all while communicating and supporting the Company’s mission, vision, and core values. You will serve as a leader in developing new business by identifying potential customers, while growing an existing book of business

Requirements

At least three years of experience in a related field.
Familiar with DME Sales Required
Must have Medical Sales industry experience
HME Sales industry a plus
Must have proficient Excel skills
Knowledge of Microsoft Office
Ability to utilize CRM
Highly organized
Strong financial and analytical skills
Great project management skills, including organization, planning, time management and prioritization
Self-motivated and able to set personal and professions goals, and able to achieve these goals with minimal supervision.
Strong negotiation skills
Ability to influence and build strong relationships internally and externally
Ability to analyze and utilize data
Strong Drive & Energy levels
Excellent attention to detail and project management skills.
Excellent written/oral communication skills required.
Must be able to work effectively with diverse groups of people.
Requires normal visual acuity and hearing.
Typically, employees sit comfortably to do their work, interspersed by brief periods of standing, walking, bending, carrying papers and books, and extensive periods requiring the use of computer terminals to accomplish work objectives.
Required to sit and use their hands and fingers to handle or feel and manipulate keys on a keyboard.
Additional skills may be required to perform additional task(s) specific to work location, department or line of business.

Nice To Haves

Bachelor’s degree
Medical Device/FDA regulations
Persistent and resilient

Responsibilities

Serve as inside sales contact that is responsible for development and management of home medical equipment company relationships
Expand sales by increasing business with existing accounts and developing new business by phone and video calls.
Contact accounts in conjunction with company marketing and objectives.
Responsible for understanding current terms and programs for specific customers and special promotions
Oversee customer service responsibilities for accounts, working with support staff to ensure quality service for customer base
Maintain CRM database to include customer information, follow-up correspondence, copies of correspondence to account, and sales analyses.
Increase knowledge of our products, and industry as well as the activities and products of our competitors
Responsible for the delivery of internal targets with focus on profitable growth
Negotiate trading terms, pricing, and cost increases where relevant
Collaborate with internal teams with focus on account specific objectives
Provide clear internal and external analysis of reports with focus on performance measures
Manage customer expectations and contribute to a high level of customer satisfaction
Support or facilitate resolution of client concerns
Achieves assigned sales quota in designated accounts
Attends and participates in departmental meetings.
Attends seminars and training sessions necessary to maintain appropriate level of professional competence.
Ensures all department compliance guidelines are met.
Attends all meetings, in-services training, or continuing education as delegated by the supervisor.
Provides customer focused interactions.
Performs all duties necessary for the department as per department policies and procedures.
Performs other duties and responsibilities as delegated by the supervisor within the scope of practice and the responsibilities in the department.
Reasonable accommodations may be made to accommodate individuals with disabilities to perform the basic functions of the position without compromising client care.