Inside Sales Assistant

Mutual Trading Company • Phoenix, AZ

1d • Onsite

About The Position

Established in 1926, Mutual Trading Co., Inc. was originally a small co-op organization for centralized purchasing of basic import foods to service the needs of the early Japanese immigrant society in Southern California. We've grown nearly 100 years old now, and command a premiere position among Japanese foodservice suppliers, as well as fill a key role as "Culinary Ambassador" promoting Japanese foods worldwide. Currently, we import, manufacture, and distribute over 8,000 Japanese foods, beverages, restaurant equipment and supplies.

Requirements

• Business level English required – Read/write/speak/listen
• Business level Japanese preferred – Read/write/speak/listen
• Basic knowledge of Microsoft Office required
• High School Diploma or equivalent required
• The ability to communicate effectively
• Maintain a positive attitude
• Strong customer service skills
• Ability to work independently and as a team
• Ability to adapt to frequent changes in assignments and workload
• 1+ years of experience in an administrative or clerical position preferred
• 1+ years of relevant experience or food industry experience preferred
• Intermediate mathematical knowledge – profit margin calculations, markups, discounts, combining/converting measurements, counting inventory, etc.
• Problem-solving skills
• Communication and interpersonal skills
• Exceptional organization and time management skills

Nice To Haves

• Knowledge of Japanese food and sake preferred

Responsibilities

• Assist Sales Associates with order entry and paperwork
• Greets and directs visitors at the front desk and maintains the visitor log
• Answers, screens, and forwards incoming calls to appropriate person
• Collect payment by cash, check, or credit card and generate receipts for will call customers
• Scan documents
• Communicate with the Chopstick company regarding to price update, problem solution, logo design, etc. for chopstick logo.
• Modify quantity for fresh fish orders in the system
• Communicate with vendors regarding price updates
• Create promotional flyers to promote Company products
• Calculate costs and product pricing to determine profit margin
• Assist with other sales related duties
• Other duties as required by department manager

Benefits

• All paid Health, Dental, and Vision Insurance for employees and their dependents
• Life Insurance and 401k Plan with company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED