Inside Sales Associate

Arrow Electronics•Nashville, TN

19h•$18 - $22•Remote

About The Position

What You’ll Be Doing: Through primarily telephone interaction, this sales professional will support an account portfolio of valued customers to locate and secure the right products or services for their specific needs. Occasionally working with the Field Sales Representative, supplier partners, engineers, and other internal Arrow resources, the Inside Sales Associate provides exemplary customer service and product knowledge expertise with an aim to expand market share and grow our business. Daily activities of the role include, but are not limited to: Quote Bill of Materials (BOM) and ensure that registered pricing is reflected in all quotes. Systematically manage own assigned portfolio by taking proactive and regular actions related to sales and the administration of the account. Understand the Distributor Total Available Market (DTAM); Coordinate with internal corporate resource groups to ensure customer satisfaction. Be a team player by working collaboratively and synergistically with colleagues across Arrow. Demonstrated ability to influence and to interact at multiple levels of an organization. Identifying new sales opportunities by working with buyers and engineers to provide quotes, technical support and data sheets, and by placing purchase orders. Maintain accounts by providing customer service on orders. Other maintenance tasks include: tracking shipments, maintaining orders, managing backlog, expediting orders and troubleshooting. Strategically manage assigned portfolio through competition analysis, research and profiling and interaction with engineers, ADRs, FSRs, and other Arrow resources within own territory. Providing after-sales service by ensuring the products’ arrival at the customer location in a timely fashion. Manage and sell to assigned accounts in assigned territory. Quote to customer specifications and needs on Arrow's entire line card. This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow. What We Are Looking For: This role will perform work covered by International Traffic in Arms Regulations. Viable candidates for this position must be eligible for an export license or be a U.S. Person (which includes but is not limited to U.S. citizens or nationals, lawful permanent residents, refugees, and asylees). Has developed knowledge and skills through formal training or considerable work experience Entry level often for those with work experience in the skill area Works within established procedures with a moderate degree of supervision Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions Work Arrangement: Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership. Education/Experience: Typically requires a 2-year degree and 2–4 years of experience or High school graduate with equivalent related experience. May require specific certifications. What’s In It For You: At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package. Medical, Dental, Vision Insurance 401k, With Matching Contributions Short-Term/Long-Term Disability Insurance Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options Paid Time Off (including sick, holiday, vacation, etc.) Tuition Reimbursement Growth Opportunities And more! #LI-LH1 Annual Hiring Range/Hourly Rate: $17.72 - $21.66 Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Requirements

This role will perform work covered by International Traffic in Arms Regulations. Viable candidates for this position must be eligible for an export license or be a U.S. Person (which includes but is not limited to U.S. citizens or nationals, lawful permanent residents, refugees, and asylees).
Has developed knowledge and skills through formal training or considerable work experience
Entry level often for those with work experience in the skill area
Works within established procedures with a moderate degree of supervision
Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions
Typically requires a 2-year degree and 2–4 years of experience or High school graduate with equivalent related experience.
May require specific certifications.

Responsibilities

Quote Bill of Materials (BOM) and ensure that registered pricing is reflected in all quotes.
Systematically manage own assigned portfolio by taking proactive and regular actions related to sales and the administration of the account.
Understand the Distributor Total Available Market (DTAM)
Coordinate with internal corporate resource groups to ensure customer satisfaction.
Be a team player by working collaboratively and synergistically with colleagues across Arrow.
Demonstrated ability to influence and to interact at multiple levels of an organization.
Identifying new sales opportunities by working with buyers and engineers to provide quotes, technical support and data sheets, and by placing purchase orders.
Maintain accounts by providing customer service on orders.
Track shipments, maintaining orders, managing backlog, expediting orders and troubleshooting.
Strategically manage assigned portfolio through competition analysis, research and profiling and interaction with engineers, ADRs, FSRs, and other Arrow resources within own territory.
Providing after-sales service by ensuring the products’ arrival at the customer location in a timely fashion.
Manage and sell to assigned accounts in assigned territory.
Quote to customer specifications and needs on Arrow's entire line card.