Inside Sales Coordinator

The Village Companies•Pulaski, WI

45m•$50,000 - $70,000•Onsite

About The Position

The Inside Sales Coordinator plays a pivotal role in supporting two growing consumer brands: Maverick Hunting and Skee-Ball Home Arcade. This role sits at the intersection of sales execution, dealer support, customer experience, and operational coordination. From premium hunting blinds and platforms to iconic home arcade games, our products are high-value, high-impact purchases. This position ensures that every order, quote, and dealer interaction reflects the strength of our brands and supports continued revenue growth. As a key member of a high-performance team, this role partners cross-functionally with Sales, Marketing, Operations, Production, and Logistics to accelerate opportunities, support our dealer network, and deliver a best-in-class experience to retail stores, e-commerce partners, outfitters, and end customers.

Requirements

Post-secondary education in Business, Supply Chain, Sales, Marketing, or related field preferred
2–4 years of experience in inside sales, sales operations, customer service, or dealer support
Experience working with consumer products, dealer networks, or retail accounts preferred
Proficiency in Microsoft Office (Excel required)
Epicor ERP or similar ERP system experience strongly preferred
Experience processing orders through EDI, working in systems like SPS Commerce, Rithum, Commerce Hub, all a plus.
Revenue-focused mindset with strong understanding of how operational execution supports sales growth
Detail-oriented with high accuracy standards in pricing, order entry, and fulfillment
Strong communicator capable of working across Sales, Marketing, and Operations
Ability to manage multiple priorities in a fast-paced, seasonal business environment
Customer-first attitude with the confidence to resolve issues quickly and professionally
Accountable, collaborative team player who thrives in a growth-focused organization
Understanding vendor compliance requirements
Managing ship windows and OTIF metrics
Chargeback research and dispute resolution
Familiarity with freight class, bill of lading, and ASN accuracy

Responsibilities

Manage the full order lifecycle for Maverick Hunting and Skee-Ball Home Arcade accounts, including quotes, order entry, and fulfillment coordination
Support inbound dealer and retail opportunities with timely follow-up and accurate pricing execution
Assist the sales team with promotional programs, seasonal campaigns, and dealer growth initiatives
Ensure pricing accuracy across dealer programs, promotions, and channel-specific strategies
Serve as a primary point of contact for retail stores, dealers, outfitters, and e-commerce partners
Provide proactive order status updates, lead time communication, and issue resolution
Support parts and service inquiries with strong product knowledge and solution-oriented communication
Strengthen dealer relationships by delivering consistent, reliable support that reinforces brand trust
Align customer purchase orders with production schedules and inventory availability
Coordinate with Logistics and Production to ensure on-time shipment of large, freight-sensitive products
Maintain data accuracy within ERP systems (Epicor preferred) and internal reporting tools
Identify process improvements to increase speed, accuracy, and scalability as both brands grow
Partner with Marketing on outbound dealer initiatives, promotions, and product launches
Support trade show and industry event coordination
Help ensure that every customer touchpoint reflects the premium positioning of both brands