Inside Sales Distributor Success Manager

Kimberly-Clark • Atlanta, GA

3d • Hybrid

About The Position

As a Inside Sales Distributor Success Manager with Kimberly-Clark Professional (KCP) North America, you’ll work to achieve KCP net sales and profitability objectives in a designated territory by managing all aspects of distributor relationships with local and regional-specific distribution partners. Use technical product and platform knowledge and functional support skills, to develop and execute business strategies and initiatives, realize product category volume and profitability objectives and create an exceptional customer experience using advanced remote selling skills. This role is a part of our Digital Sales organization, and operates on a hybrid in-office schedule from our Roswell, GA location with travel to customer accounts up to 5%.

Requirements

• Bachelor’s Degree
• 1-3 years of inside sales or customer service experience.

Nice To Haves

• B2B and/or distribution experience a plus but not required
• Business and Financial Acumen
• Strong phone presence and communication skills
• Phone selling and customer management skills
• Well-developed collaboration and communication skills
• Business Planning and Tactical Execution. Including profitability scenario analysis, setting sales strategy and driving initiatives
• Building and managing internal and external customer relationships
• Building a Business Case and problem-solving skills
• Effective negotiating and conflict resolution skills
• Conduct virtual webinars and training sessions
• Should be expert in using CRM software and other common computer software such as Power Point, MS Word Outlook and MS Excel

Responsibilities

• Execute Business Plans and drive top line growth with Strategic Distribution Customers
• Ensure an exceptional customer experience, for specified distribution partners, as a trusted advisor by engaging strategic distributors to understand their business needs, share insights, promote innovation, and build/maintain an active opportunity pipeline.
• Ongoing collaboration with outside sales professionals to drive end user growth and customer loyalty
• Engage strategic Distributor Sales Representatives (DSR’s) to generate and share target account opportunities and collaborates with End User sales team to meet growth goals.
• Work with key contacts within distribution to develop, communicate and execute annual and semi-annual business plans.
• Conduct monthly business reviews with strategic distribution to execute business plan initiatives and drive results.
• Create awareness and demand for products and platforms, and builds customer capability, through virtual training webinars and joint calls.
• Retain current business, improve and upgrade current product mix and launch new product and platform innovation with key distributors.
• Collaborate across region and channel teams to achieve targeted profitability, growth and retain goals.
• Acts as a single customer contact for price authorizations, product recommendation, policy application, sample requests and value-added support.
• Achieve sales & operational objectives of IDS Team

Benefits

• Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions.
• Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.
• Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.
• Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.
• Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.
• Along with base pay, this position offers eligibility for a target bonus and a comprehensive benefits suite, including our 401(k) and Profit Sharing plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level