Inside Sales Manager Pheonix, AZ

VontierPhoenix, AZ
2dOnsite

About The Position

This high-impact leadership role is dedicated to growing, training, and developing a high-performing Inside Sales team who excel at closing deals over the phone. Based on-site, will lead the recruitment, onboarding, and continuous development of Inside Sales Representatives, ensuring they have the skills, knowledge, and motivation to consistently close sales and exceed revenue targets. Will design and implement comprehensive training programs, provide ongoing coaching and mentorship, and foster a culture of accountability and excellence. Your focus will be on building a team of skilled closers through targeted skill development, performance management, and incentive plans that drive motivation and results. Success in this role requires the ability to elevate the team’s closing capabilities, align sales strategies with customer needs, and deliver measurable revenue growth. Will also collaborate cross-functionally to ensure sales objectives are fully integrated with broader commercial goals and customer expectations.

Requirements

  • 5+ years of experience in sales.
  • Track record of managing and developing successful sales teams.
  • Strong analytical, communication, and organizational skills.
  • Demonstrated ability leveraging order entry systems, CRM tools (e.g. Salesforce), and reporting systems.
  • Ability to thrive in a fast-paced, metrics-driven environment.
  • Sales
  • Collaborative mindset with a passion for coaching and talent development.
  • High-performing leadership style.
  • Clear, responsive, and consistent communicator.
  • Experience in performance management reporting and delivery (one-on-one’s, bi-annual appraisals, etc.) and performance statistics review/analysis.
  • Excellent ability to build genuine rapport with sales teams/employees.
  • Knowledge of sales philosophies and approaches, including presentations, overcoming objections and closing strategies.
  • Previous experience using multiple technological programs, systems or applications while interacting with customers.

Nice To Haves

  • Previous experience managing sales employees a plus.

Responsibilities

  • Hire, develop, and retain talent using company-wide processes, tools, and resources.
  • Develop/manage processes to improve communication, effectiveness, and ensure processes alignment.
  • Monitor team performance through KPIs and dashboards; provide regular feedback and performance coaching.
  • Partner with Account Executives and Marketing teams to align on customer engagement strategies.
  • Serve as a key point of contact for escalations and complex customer interactions.
  • Support hiring efforts, including interviewing and onboarding new team members.
  • Drive continuous improvement in processes, leveraging tools and insights to optimize efficiency.
  • Collaborate with the People & Culture team (HR) to ensure role clarity, career pathing, and incentive alignment.

Benefits

  • We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance.
  • With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more.
  • We also offer paid time off up to 120 hours, 12 paid holidays (including 4 floating holidays) per year and paid sick leave.
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