Inside Sales Rep II

Sun Chemical Corporation•Northlake, IL

10h•$65,000 - $85,000•Remote

About The Position

Sun Chemical, a member of the DIC Group, is a leading producer of packaging and graphic solutions, color and display technologies, functional products, electronic materials, and products for the automotive and healthcare industries. Together with DIC, Sun Chemical is continuously working to promote and develop sustainable solutions to exceed customer expectations and better the world around us. With combined annual sales of more than $8.5 billion and 22,000+ employees worldwide, the DIC Group companies support a diverse collection of global customers. Sun Chemical Corporation is a subsidiary of Sun Chemical Group Coöperatief U.A., the Netherlands, and is headquartered in Parsippany, New Jersey, U.S.A. For more information, please visit our website at www.sunchemical.com or connect with us on LinkedIn or Twitter The Inside Sales Professional will be responsible for managing, selling, and servicing House and Inside Sales accounts within the Northeast US markets. This role is responsible for account management and lead follow-up activities. The Inside Sales professional will support the Regional Sales Manager and Regional Sales team by providing intelligence on new business leads, existing under-served customers, and opportunities within the CRM database, facilitating a flexible account assignment to best serve customers.

Requirements

Excellent communication, phone, and interpersonal skills.
Minimum 1 year of working in a sales or customer-facing position.
Proven advanced customer account management skills.
Strong computer proficiency with knowledge of SAP and SalesForce
High School Diploma

Nice To Haves

Associate’s degree
Knowledge of print room operations or printing process preferred.
Knowledge of the Chemical industry, Chemical distribution, technical sales, or graphic arts preferred.

Responsibilities

Service and support a defined book of regional accounts, delivering value to the customer and Sun Chemical through sales activities.
Serve as the primary point of contact for House and Inside Sales accounts within regional assignment.
Provide compelling service experience for accounts that have the opportunity to grow with the Sun platform.
Provide insight into Sun product offerings, as appropriate to the individual customer and opportunities.
Develop and maintain account strategies, to maximize profits and minimize customer churn.
Serve as the initial point of contact for leads as provided by the NAP&G Marketing team; review and vet leads in conjunction with RSM
Contribute detailed information and evaluation of leads to support assignment to the Inside Sales or Regional Sales team.
Effectively manage the transition of accounts from Inside Sales to Regional Sales team or vice versa, as defined by customer needs and growth opportunity.
Prospect accounts across regional assignment using CRM and other available lead sources.
Learn and understand the Customer's Operating Reality, providing Voice of the Customer feedback to Sun Chemical
Partner with the Regional Sales Manager to develop volume/revenue/margin targets and strategize how to meet those targets.
Recognize and understand competitive threats and opportunities, developing strategies to protect existing customer base and capture new business.
Manage day-to-day territory needs through customer interaction, communicating using remote tools to stay engaged across the customer portfolio as appropriate.