Inside Sales Representative, Federal

Vertiv Group•Columbus, OH

About The Position

The Inside Sales Representative, Federal provides experienced sales support to assigned Federal accounts. This role provides reactive phone support, e-mail sales support, and engages in proactive business development efforts to grow Government Sales. This position is primarily responsible for assisting with sales, updating Federal pipeline, driving interactions, and monitoring assigned email box. This role supports assigned Federal accounts, working in conjunction with the outside sales team to drive new business and meet established sales quotas.

Requirements

Minimum Associate's degree (Business, Engineering, Marketing, Communications preferred) or equivalent combination of education and experience.
Minimum of 1 year of work experience required.
Excellent communication skills, both written and verbal.
Excellent customer service, organizational, and analytical skills.
Ability to work and multi-task in a fast-paced environment.
Proficient in MS Office.

Nice To Haves

Preferred Bachelor's degree
1-2 years sales experience working with the government or experience with IT resellers.
Knowledge of technology including software, hardware, and/or networking.
Experience with CRM management.
Experience with proactive selling in a B2B environment.

Responsibilities

Reviews bid documentation and collaborates with Vertiv personnel to get opportunity quoted.
Collaborates with manager and field sales to identify end users and Vertiv partners that can be targeted with phone and email sales outreach.
Reviews pending deal registrations and works with the field team to approve or deny request.
Works to close opportunities assigned to the Inside Sales Representative and/or their assigned accounts.
Strategic sales support to outside sales by providing sales and technical trainings.
Informs accounts on current promos, new product launches, and Vertiv Partner Program updates.
Meets assigned sales quotas, objectives & key results (OKRs), and key performance indicators (KPIs).
Coordinates selling campaigns, qualifies leads, and coordinates customer introductions.
Works in partnership with other sales employees to increase sales revenue.
Provides dedicated support to answer or coordinate responses for all requests from assigned accounts.
Assists customers in determining the best solution for their needs.
Understands and communicates company product or services features & benefits and promotes the advantages of our company to assigned accounts.
Answers basic technical questions about Vertiv products.
Provides quotes, information on product availability, pricing, and competitive portfolio cross-referencing suggestions.
Generates, updates and tracks CRM opportunities, whether originated or assigned.
Works with sales operations team to answer questions regarding company inventory, shipping deliveries, manufacturing timeline, etc. to ensure products and services desired can be delivered to customer given their expectation/need.
Re-directs calls as appropriate to other departments such as technical support, services, or application engineering.
Participates in sales events and trade shows to educate and promote products and services.
Other duties as assigned.