Inside Sales Representative - SMB

CAI World-Wide • Houston, TX

3d

About The Position

CAI is a leading provider of digital work execution platforms designed to enhance operational efficiency and drive productivity in industrial environments. CAI’s platform leverages advanced technology to convert complex, paper-based procedures into streamlined, digital workflows. By enabling real-time data collection and integration, CAI facilitates greater visibility into work processes, allowing organizations to make informed decisions, optimize performance, and ensure compliance. In addition to robust workflow management capabilities, CAI emphasizes data-driven insights to foster continuous improvement. CAI's solutions are tailored to address the unique challenges of industries such as manufacturing, energy, and pharmaceuticals, helping organizations achieve higher operational standards and reduce costs. With a commitment to innovation and user-centric design, CAI empowers businesses to transition from traditional practices to a modern, digital approach, driving growth and enhancing efficiency. Graphic Communications, a CAI Division, is a leading global provider of industry-specific business and production software technology for the packaging and print industries. Graphic Communications’ integrated and automated offerings and point solutions are designed to enable revenue growth and drive operating and production efficiencies. With over thirty years dedicated to delivering best-in-class technology to the packaging and printing industries, it is the company's deeply held philosophy that they succeed when its customers thrive. For more information, please visit www.epssw.com Graphic Communications is hiring for an Inside Sales Representative, to extend our customer reach across the printing industry within the Small to Medium sized Business market. These reps are responsible for maintaining a routine call frequency into their prospect and customer bases to establish and strengthen trustworthy relationships with decision-makers and business owners. Reps must be able to provide high-value-add to our customer base by selling Graphic Communications’ Print MIS and Web-to-Print solutions and services to extend product life cycles, provide additional product functionality and benefits, advance the desired state of customer workflows while constantly challenging executives to make additional improvements to their business.

Requirements

• 3–5 years of software or technology sales experience
• Solid understanding of enterprise business systems (e.g., MIS, ERP, MES)
• Ability to maintain a strong external outboud phone call and email outreach
• Strong consultative selling skills and sound business acumen
• Proven ability to manage a high volume of transactions while maintaining productivity
• Exceptional presentation, communication, and customer engagement skills
• Experience working independently and collaboratively across teams in a remote environment

Responsibilities

• Consistently exceed quarterly and annual sales targets as an individual contributor
• Own the full sales cycle, from lead qualification through contract close
• Develop and execute account strategies to drive growth across assigned territory
• Establish and maintain long-term, trusted advisor relationships with new and existing clients
• Partner with sales and marketing teams to uncover upsell and cross-sell opportunities within accounts
• Research target companies and decision-makers to generate and qualify new sales opportunities
• Deliver compelling, value-focused product demonstrations to prospective users
• Negotiate pricing, terms, and conditions within approval guidelines to maximize deal value
• Leverage Salesforce.com and other sales tools to provide accurate sales forecasts and pipeline reports to leadership

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed