Inside Sales Representative

Flow Control Group • West Chester, OH

8d • Onsite

About The Position

Monarch Automation is pleased to offer an excellent opportunity for a dependable, motivated, and customer-focused professional to join our Inside Sales team.

Requirements

• High school diploma or equivalent required
• Ability to manage multiple tasks while maintaining accuracy and attention to detail
• Strong written and verbal communication skills
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Customer service experience with a positive and solutions-oriented mindset

Nice To Haves

• Prior experience with the Prophet 21 ERP system preferred

Responsibilities

• Manage incoming customer inquiries related to pricing, lead times, expediting, literature, and technical data sheets
• Process customer orders and quotation requests through the ERP system
• Create and maintain customer quotations
• Process and expedite customer orders and verify confirmations
• Fulfill requests for product literature, samples, and technical documentation
• Communicate opportunities to the outside sales team
• Create purchase orders for drop shipments, rush orders, and special orders through vendor websites
• Maintain filing, documentation, and database records
• Assist in resolving AR/AP discrepancies

Benefits

• Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.
• Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.
• Training: FCG University learning and training platform available to all employees offering over 80k courses.
• Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.
• Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED