Inside Sales Representative

Aston CarterBozrah, CT
6h$20 - $26Onsite

About The Position

Join a leading company in the steel service industry as an Inside Sales Representative, where you will play a crucial role in our continued growth. This position offers the chance to work in a state-of-the-art facility with advanced steel processing equipment and a dedicated management team. We pride ourselves on delivering world-class customer service from the first call to ensuring complete customer satisfaction.

Requirements

  • 2+ years of experience in sales, inside sales, or customer service.
  • High School Diploma, Associate Degree, Bachelor Degree, or equivalent experience.
  • Proficiency in Microsoft Office, particularly Excel.
  • Experience with POS or ERP systems such as SAP.
  • Basic math skills, including measurements and fractions.

Nice To Haves

  • Experience in the steel service center or metals industry.
  • Knowledge of structural steel, rebar, or fabrication.
  • Exposure to Salesforce, SAP, or similar CRM/ERP systems.
  • Understanding of margins, markups, and pricing strategies.
  • Ability to read blueprints or fabrication drawings is a strong advantage.

Responsibilities

  • Handle high-volume inbound calls with a professional presence.
  • Generate fast and accurate quotes, and manage order entries efficiently.
  • Maintain strong follow-up discipline and effective time management.
  • Process orders and ensure data entry accuracy.
  • Engage in account management, prospecting, cold calling, and outbound sales.
  • Develop and maintain customer relationships with a customer service-oriented approach.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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