Inside Sales Representative

Apex Landscaping Inc•Hawthorn Woods, IL

12d

About The Position

The Inside Sales Representative plays a key role in identifying, qualifying, and securing new business opportunities for Apex Landscaping. This role focuses on generating leads, building relationships with HOAs, property managers, and commercial businesses, and converting prospects into long-term clients. Success in this position requires landscaping industry experience and strong plant identification knowledge, enabling the representative to speak confidently about services, materials, and horticultural solutions.

Requirements

Strong oral and written communication skills
Excellent interpersonal and customer service abilities
Professionalism and diplomacy in all interactions
Strong organizational and time-management skills
Ability to negotiate and present information clearly
Math aptitude and accuracy in data entry
Ability to multitask and prioritize in a fast-paced environment
High school diploma or equivalent required; Bachelor’s degree preferred.
3-5 years of landscaping industry experience required.
Strong plant identification knowledge required.
Prior sales experience preferred.
Valid driver’s license with an acceptable driving record
Must pass a pre-employment drug test
Prolonged periods of sitting at a desk and working on a computer
Prolonged periods of sitting in a vehicle when traveling to customer sites
Ability to lift up to 15 pounds as needed
Ability to travel as required

Responsibilities

Answer incoming sales calls, written inquiries, and faxed requests.
Assist with client work orders, site visits, and photo documentation as directed by sales team members.
Support property measurement using measuring software and input data into estimating systems.
Assist production teams in the field during seasonal projects to gain operational knowledge.
Perform clerical and administrative duties to support sales and operations.
Promote and effectively sell company products and services using established sales techniques.
Clarify customer needs and present appropriate product and service options, including pricing.
Coordinate with internal personnel to meet customer delivery and service requirements.
Follow established sales policies and procedures to ensure consistent customer treatment.
Process sales paperwork including contracts, prints, and related documentation.
Resolve customer concerns promptly and professionally.
Maintain accurate records and support the sales team with follow-up tasks.
Perform other related duties as assigned.