Inside Sales Representative

GeneracZeeland, MI
1d

About The Position

We are Wolverine Power Systems, a leader in industrial power solution sales, service, and rentals. Powering Michigan since 1997, we pride ourselves on an ongoing tradition of providing excellent products and outstanding service for our customers. We are a full-service distributor of Generac equipment and solutions providing sales, service and rentals. Our success is directly tied to our employees’ professional growth and personal well-being. Employees are encouraged to be innovative and are valued as an integral part of our team. We provide individuals the opportunity to work in a fast-paced agile work environment where their work makes a difference in people’s lives and their own. The Inside Sales Representative is responsible for taking consultative approach to sales to develop accounts and manage recurring sales through relationship building. The focus is to maintain a portfolio of repeat customers across the assigned territory.

Requirements

  • Associates degree or equivalent experience
  • 1 year relevant intern experience or inside sales experience
  • Valid driver’s license with the ability to travel occasionally if applicable to the position

Nice To Haves

  • Bachelor’s degree
  • Experience using SAP or equivalent ERP

Responsibilities

  • Develop and retain customers
  • Drive sales in assigned territory through outbound efforts to engage, grow and retain customers
  • Manages sales process via calls, email, web chats to develop and grow relationships with customers in order to achieve channel sales goals and program goals
  • Prepare quotes
  • Assist customers with pricing and availability, order processing, and order status
  • Resolves issues by working with the customer, territory sales team, and/or any pertinent internal departments
  • Acts as liaison between customers and technical team
  • Uses in-depth knowledge of product application and specifications to assist customers in selecting product for their business
  • Providing customers with product details – features, benefits, competitive comparison
  • Configure generators for customer using fuel source requirements, voltage and transfer switch compatibility specifications
  • Assisting with the promotion of new product launches
  • Guiding customers to utilize tools available to confirm correct product
  • Provide post-onboarding support & development through the dealer/distributor life cycle
  • Continually driving engagement of our customers to all applicable resources and programs
  • Reviews resources and business-building tools available for our partners to assist in their success
  • Promotes channel programs and benefits of participating in these programs

Benefits

  • medical, dental and vision plans
  • life, long-term disability, flexible spending, and health savings accounts
  • accrued paid time off
  • 8 paid Holidays
  • opportunity for overtime
  • 401(k) retirement benefits
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