Inside Sales Representative

Zekelman Industries • Wheatland, PA

9d • Onsite

About The Position

As an Inside Sales Representative at Wheatland Tube, a division of Zekelman Industries, you will drive volume growth and maximize profitability within an assigned territory by delivering industry-leading customer service and operational excellence. This role plays a key part in building and maintaining strong, long-term customer relationships while collaborating closely with outside sales representatives to achieve shared sales and performance goals. You will balance proactive customer engagement with precise order execution in a fast-paced, collaborative environment. This role is located in Wheatland, PA.

Requirements

• Bachelor’s degree in a technical field or equivalent relevant experience.
• Strong analytical and mathematical skills.
• Excellent communication and interpersonal skills.
• Proficiency with computer-based systems and CRM tools.
• High attention to detail with the ability to manage shifting priorities in a fast-paced environment.
• Strong customer service orientation with a proactive, problem-solving mindset.
• Results-driven with a strong sense of accountability and ability to build trust with customers.

Nice To Haves

• Experience in the steel industry or a related manufacturing sector (preferred).
• Proven success in an inside sales role (preferred).
• Creative problem-solving ability with a strategic mindset.

Responsibilities

• Partner with outside sales representatives to drive revenue growth and meet performance targets.
• Serve as the primary point of contact for customers, ensuring consistent communication and superior service.
• Proactively identify customer needs and provide tailored solutions to enhance the customer experience.
• Execute outbound prospecting efforts, including cold calling, to expand the customer base.
• Manage all aspects of customer service and order fulfillment with precision and efficiency.
• Ensure timely and accurate order processing from initial request through final delivery.
• Collaborate with internal teams to ensure proper handling of orders with special characteristics.
• Monitor market conditions and communicate key insights, trends, and competitive pricing updates to sales management.
• Determine competitive pricing strategies that maximize profitability while maintaining strong customer relationships.
• Oversee customer inventory programs to prevent excess stock and obsolescence.
• Coordinate expedited shipping for ready-to-ship materials to meet customer deadlines.
• Provide territory coverage when the primary representative is unavailable.
• Perform other duties as assigned.
• Leads and promotes healthy and safe work practices as required by regulatory agencies and Company policy.

Benefits

• Competitive compensation.
• Bonus plan and profit-sharing opportunities.
• 401(k) plan with a generous company match.
• Comprehensive health, dental, and vision insurance with low-cost, high-quality options.
• Tuition assistance program to support continued education and professional development.
• Paid vacation and holidays to support work–life balance.
• Employee loyalty awards and recognition programs.
• Yearly merit-increase
• Profit-sharing bonus opportunities
• low-cost, high-quality medical and dental benefits.
• amazing tuition assistance program
• bonus plan
• 401(k) plan with a generous company match
• immediate vesting

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level