Inside Sales Specialist

Unusual Machines • Orlando, FL

3d

About The Position

As the Inside Sales Specialist you will be overseeing and optimizing the company’s inside sales operations, with a strong focus on pipeline management, sales funnel oversight, and customer relationship development. This role will lead the inside B2B sales function, ensure CRM data integrity, develop inbound sales strategies, and collaborate cross-functionally with outbound sales, Marketing, Supply Chain, Production, and Product Development.
The Inside Sales Specialist starts the day by reviewing the sales pipeline and CRM dashboard, checking new inbound leads, open opportunities, follow-up tasks, and forecast accuracy.
They quickly assess pipeline health: what’s moving, what’s stalled, and where attention is needed. Any gaps in data, missing notes, or unclear next steps are flagged for immediate cleanup to maintain CRM integrity.
Providing direction, answering questions, and prioritizing work.
A significant portion of the day is spent communicating with inbound B2B customers—integrators, and enterprise buyers.
The Inside Sales Specialist is expected to confidently speak to drone components, technical specifications, and use cases.
Provide clear direction, performance management, and professional development for direct reports
Foster a collaborative, team-oriented environment across departments
No two days will look the same.

Requirements

• 1 - 2 years’ experience with CRM systems in an enterprise environment (i.e., Salesforce, Hub Spot, Net Suite, etc.)
• Proven experience in inside sales with prior people management responsibilities
• Strong understanding of sales funnel management, pipeline oversight, and forecasting
• Excellent customer communication skills across phone, email, and web-based platforms
• Demonstrated ability to create and implement inbound and outbound sales systems
• High level of organization and attention to detail
• Strong analytical skills with the ability to interpret data and drive strategic decisions
• E-commerce experience
• Strong leadership skills with the ability to work effectively across diverse personality types
• Team-oriented mindset; role interacts with most departments
• High aptitude for drone technology or electronic products

Nice To Haves

• Experience with FPV (First Person View) systems or drone components
• HubSpot CRM experience
• Shopify experience
• Telephone Sales

Responsibilities

• Oversee all aspects of pipeline management and sales funnel performance
• Ensure timely lead follow-up, accurate opportunity tracking, and consistent sales updates
• Maintain CRM data integrity, including documentation of opportunities, communications, and forecasting
• Managing and nurturing relationships with inbound B2B customers
• Monitoring sales performance, pipeline health, and forecasting accuracy
• Coordinating internally to resolve complex orders and delivery timelines
• Leading team meetings, reviewing sales activity, and refining processes

Benefits

• Salary based role
• Comprehensive benefits including medical, dental, and vision
• 401(k)
• Unlimited PTO
• Catered lunches for all employees every day of the week
• Employee product discounts
• Equity in the Company

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed