Inside Sales / Warehouse Operations Associate
About The Position
Inside Sales / Warehouse Operations Associate - Join our team in a dynamic sales role! Are you passionate about plants, turf, or pest control—and love helping others succeed? BWI is looking for an Inside Sales / Warehouse Operations Associate who can bring industry knowledge and top-tier customer service to a fast-paced sales environment. In this role, you won’t just be answering phones—you’ll be the go-to expert for BWI’s customers and sales team. Whether it’s guiding product usage, promoting new items, or solving challenges, your voice will make a difference.
Requirements
- High school diploma or GED.
- At least one year of experience in agronomy, horticulture, or pest control.
Nice To Haves
- You're enthusiastic and genuinely enjoy helping others.
- You bring strong communication skills—polite, clear, and confident.
- You pay attention to the details that make a big difference.
- You're self-motivated, organized, and dependable.
- You lift up to 50 lbs without issue and enjoy being active during your day.
- You think on your feet and solve problems creatively.
- You’re resilient, optimistic, and determined.
Responsibilities
- Be a trusted advisor for BWI sales reps and customers—answering product, availability, and usage questions.
- Field incoming calls from prospective customers and guide them through our offerings.
- Share details about our product lines, pricing, delivery schedules, and credit options.
- Help keep our showroom sharp, stocked, and welcoming.
- Enter phone orders accurately and efficiently.
- Call existing and potential customers to promote exciting new products and seasonal promotions.
- Partner with outside sales reps to provide a seamless customer experience.
- Support local walk-in customers with product knowledge and order support.
- Resolve customer concerns with a problem-solving mindset and a service-first attitude.
- Assisting with the receipt of incoming inventory (forklift certification preferred)
- Assist with organizing outgoing customer orders
- During peak selling periods, assisting with local deliveries
Benefits
- Hourly pay starting at $20.00/hour.
- 401(k) plan with generous company match.
- Health, dental & vision insurance.
- Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
- Life and disability insurance.
- Paid time off, including vacation and 8 paid company holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
